How to Send SMS for Multiple Product Orders Using Pabbly Connect

Learn how to send SMS for multiple product orders using Pabbly Connect. This detailed tutorial walks you through the integration process with WooCommerce and Twilio.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin sending SMS for multiple product orders, you need to access Pabbly Connect. Start by typing the URL Pabbly.com/connect in your browser. This will direct you to the Pabbly Connect landing page.

If you already have an account, simply click on ‘Sign In’. New users should click on ‘Sign Up’ to create an account, which takes less than two minutes. Upon account creation, you will receive 100 free tasks to start your automation journey.

2. Creating a Workflow in Pabbly Connect

Once signed in, you will see the ‘All Apps’ page. Click on ‘Access Now’ for Pabbly Connect. Here, you can create a new workflow by clicking on the ‘Create Workflow’ button.

In the dialog box that appears, name your workflow. For this tutorial, we will name it ‘Send SMS for Multiple Product Orders’. After naming, click on ‘Create’ to proceed to the next step where you will set up the trigger and action events.

3. Setting Up WooCommerce as the Trigger Application

In this step, you will set up WooCommerce as the trigger application in Pabbly Connect. Choose WooCommerce and select the trigger event as ‘New Order Created’. This event will initiate the workflow when a new order is placed.

Upon selecting the trigger, you will receive a webhook URL. Copy this URL as it will be used to connect WooCommerce and Pabbly Connect. Next, navigate to your WooCommerce settings, go to the ‘Advanced’ tab, and select ‘Webhooks’.

• Click on ‘Add Webhook’.
• Name the webhook (e.g., ‘Test Webhook 1’).
• Set the status to Active and select ‘Order Created’ as the topic.
• Paste the copied webhook URL in the Delivery URL field.

Once done, click on ‘Save Webhook’. This will link WooCommerce with Pabbly Connect, enabling it to receive order data.

4. Testing the Webhook and Capturing Data

After saving the webhook, go back to Pabbly Connect and click on ‘Recapture Webhook Response’. This step will allow you to test the webhook and capture the data sent by WooCommerce.

To do this, go back to your WooCommerce store, add products to the cart, and place an order. After completing the order, return to Pabbly Connect to see the captured data in the webhook response. You will see details about the order, including product names and customer information.

5. Sending SMS Using Twilio via Pabbly Connect

Now that you have captured the order data, it’s time to send an SMS to the customer. Add another action step in Pabbly Connect and select Twilio as the application to send SMS messages.

Connect your Twilio account by providing the Account SID and Authorization Token. After connecting, map the SMS body, including customer details and the products ordered. Use the captured data to personalize the message, such as ‘Hello [Customer Name], your order for [Products] is confirmed.’ Finally, click on ‘Save and Send Test Request’ to send the SMS.

Once the SMS is sent, you will receive a confirmation response in Pabbly Connect. You can verify the SMS on your phone to ensure the integration is successful.

Conclusion

In this tutorial, we explored how to send SMS for multiple product orders using Pabbly Connect. By integrating WooCommerce and Twilio, you can automate order confirmations via SMS, enhancing customer experience. With Pabbly Connect, you can streamline your e-commerce operations and improve communication with your customers.