How to Send Shopify Order Notifications Instantly on WhatsApp Using Pabbly Connect

Learn how to automate Shopify order notifications on WhatsApp using Pabbly Connect and Pabbly Connect. Step-by-step guide included. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Automation

To start sending Shopify order notifications via WhatsApp, you need to access Pabbly Connect. Go to the Pabbly Connect website and log in to your account. If you are a new user, sign up for free to explore the features offered by Pabbly Connect.

Once logged in, you will see the main dashboard. Here, you can create a new workflow to automate your Shopify notifications. Click on the ‘Create Workflow’ button to begin setting up your automation.

2. Creating a Workflow in Pabbly Connect

In this section, you will create a workflow that connects Shopify to WhatsApp using Pabbly Connect. After clicking ‘Create Workflow’, you will be prompted to name your workflow. Name it something relevant, like ‘Shopify to WhatsApp’.

• Select the trigger application as Shopify.
• Choose the trigger event as ‘New Order’.
• Click on the connect button to generate a webhook URL.

This webhook URL is crucial as it will connect your Shopify store to Pabbly Connect. Copy this URL and proceed to your Shopify settings.

3. Configure Shopify Settings for Webhook

To enable the connection, navigate to your Shopify account settings. Under the settings menu, select ‘Notifications’ and then ‘Webhooks’. Here, you will create a new webhook.

• Click on ‘Create Webhook’.
• Select the event as ‘Order Creation’.
• Paste the webhook URL from Pabbly Connect.

Make sure to select the response format as JSON. After saving the webhook, your Shopify store will now send order data to Pabbly Connect whenever a new order is placed.

4. Testing the Connection Between Shopify and Pabbly Connect

Now that you have set up the webhook in Shopify, it’s time to test the connection. Place a test order in your Shopify store. Fill in the necessary customer details and complete the order process.

Once the order is placed, return to your Pabbly Connect workflow. You should see a new response captured from Shopify indicating that the order has been successfully received. This confirms that your Shopify store is now effectively integrated with Pabbly Connect.

5. Sending WhatsApp Notifications Using Pabbly Chatflow

With your Shopify and Pabbly Connect integration complete, the next step is to send a WhatsApp notification to the customer. For this, you will use the WhatsApp Cloud API. In your workflow, add an action step and select WhatsApp Cloud API as the action application.

Choose the action event as ‘Send Template Message’. Connect your WhatsApp account using the required API details. Map the customer’s phone number and other order details in the message template.

After setting up the message template, click on ‘Save and Send Test Request’. You will receive a confirmation message on WhatsApp, demonstrating that the integration is successful.

Conclusion

By following these steps, you can easily automate Shopify order notifications via WhatsApp using Pabbly Connect and Pabbly Chatflow. This integration not only saves time but also enhances customer communication, ensuring they receive order updates instantly. Start automating your Shopify store notifications today!