Learn how to send and receive WhatsApp messages using Pabbly Connect and WhatsApp Cloud API in this detailed step-by-step tutorial. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WhatsApp Integration

To begin sending and receiving WhatsApp messages, you first need to set up your account with Pabbly Connect. Start by visiting the Pabbly Connect landing page, where you can create a free account by clicking the ‘Sign Up Free’ button. This will allow you to explore the automation capabilities offered by Pabbly Connect.

Once you have created your account, log in to access the dashboard. From here, you can create a new workflow specifically tailored for WhatsApp messaging. Click on the ‘Create Workflow’ button, provide a suitable name for your workflow, such as ‘WhatsApp Messages’, and then click on the ‘Create’ button to proceed.

2. Configuring WhatsApp Cloud API with Pabbly Connect

In this section, you will connect your WhatsApp number through the WhatsApp Cloud API using Pabbly Connect. To do this, you need to ensure that your WhatsApp number is linked to the Cloud API. Follow the instructions provided in the Pabbly Connect platform to access the WhatsApp Cloud API.

  • Search for the WhatsApp Cloud API option in Pabbly Connect.
  • Select the trigger event as ‘Message Notifications’.
  • Copy the generated webhook URL.

After copying the webhook URL, navigate to your Cloud API settings. Here, you will paste the webhook URL in the callback URL field and follow the verification process to ensure the connection is established successfully.

3. Testing the WhatsApp Integration

Once you have configured the WhatsApp Cloud API with Pabbly Connect, it’s time to test the integration. You can manually send a message to your WhatsApp number to verify that the messages are being captured in Pabbly Connect. This step is crucial to ensure that the automation workflow is functioning as expected.

After sending a test message, check your Pabbly Connect dashboard to see if the message data appears correctly. You should see details such as the sender’s phone number and the message content captured in the response section, confirming that the integration is live.

4. Saving Received Messages to Google Sheets via Pabbly Connect

To store the messages received on WhatsApp, you can integrate Google Sheets with Pabbly Connect. Start by adding a new action step in your workflow and select Google Sheets as the application. Choose the action event as ‘Add New Row’ to save each received message into a spreadsheet.

  • Connect your Google account to Pabbly Connect.
  • Select the Google Sheet where you want to save the messages.
  • Map the message body field to the appropriate column in your sheet.

Once you have completed these steps, send a test request to ensure that the message is saved correctly in your Google Sheets. This integration allows you to keep a record of all messages received on WhatsApp for future reference.

5. Sending Messages via WhatsApp using Pabbly Connect

After successfully receiving and storing messages, you can also send messages through WhatsApp using Pabbly Connect. To do this, add another action step in your workflow and select the WhatsApp Cloud API again. This time, choose the action event as ‘Send Template Message’ or ‘Send Text Message’ based on your needs.

When using a template message, ensure that you have created and approved message templates in your Cloud API settings. Select the template you wish to use, and map the required fields such as recipient mobile number and any dynamic content you want to include in the message.

After mapping the necessary fields, click on ‘Save and Send Test Request’ to send a message through WhatsApp. This feature allows you to automate replies or send bulk messages efficiently, enhancing your communication capabilities.

Conclusion

In this tutorial, we explored how to send and receive WhatsApp messages using Pabbly Connect and the WhatsApp Cloud API. By following the steps outlined, you can easily set up your workflows to automate messaging tasks, store received messages in Google Sheets, and send replies effortlessly. Embrace the power of automation with Pabbly Connect to enhance your WhatsApp communication strategies.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.