How to Send Razorpay Payment Failed Notifications on Mattermost Using Pabbly Connect

Learn how to integrate Razorpay with Mattermost to send payment failed notifications using Pabbly Connect. Step-by-step tutorial included! Revolutionize your productivity approach with just a few strategic clicks. Uncover professional methods for connecting applications and creating workflows that reclaim hours of your week.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To send Razorpay payment failed notifications to Mattermost, you first need to access Pabbly Connect. Begin by visiting the official Pabbly website and clicking on the ‘Connect’ option. If you already have an account, simply sign in; otherwise, you can sign up for free and receive 100 tasks to start automating your workflows.

Once logged in, you will be directed to the Pabbly Connect dashboard. Here, you can create a new workflow specifically for integrating Razorpay with Mattermost. Click on ‘Create Workflow’ and name it appropriately, such as ‘Razorpay to Mattermost’.

2. Setting Up the Trigger for Razorpay Payment Failed

In this step, you will configure the trigger event in Pabbly Connect. The trigger will be set to detect when a payment fails in Razorpay. Select Razorpay as your application and choose the event ‘Payment Failed’. This event will initiate the workflow whenever a payment fails.

• Choose Razorpay as the application.
• Select the trigger event as Payment Failed.
• Copy the webhook URL provided by Pabbly Connect.

Next, navigate to your Razorpay dashboard and access the settings. Here, you will find the webhooks section where you can add a new webhook. Paste the copied webhook URL and select the event ‘payment.failed’ to ensure that Razorpay communicates with Pabbly Connect whenever a payment fails.

3. Creating the Action to Post on Mattermost

After successfully setting up the trigger, the next step is to create an action in Pabbly Connect that will send the payment failure notification to Mattermost. Select Mattermost as your application and choose the action ‘Create a Post’. This action will allow you to send messages directly to your Mattermost channel.

To connect Mattermost with Pabbly Connect, you will need to generate a personal access token from your Mattermost account. Navigate to your profile settings, enable personal access tokens, and create a new token. Copy this token as you will need it to authenticate the connection.

• Generate a personal access token in Mattermost.
• Paste the token into Pabbly Connect.
• Specify the Mattermost URL for your workspace.

Once connected, you can select the channel where the notifications will be posted. Map the necessary fields from Razorpay, such as user details and payment amount, to customize the message that will be sent to your Mattermost team.

4. Testing the Razorpay and Mattermost Integration

Now that you have set up the trigger and action, it’s time to test the integration using Pabbly Connect. You can make a dummy payment using Razorpay and intentionally fail the transaction. This will allow you to see if the payment failure notification is correctly sent to Mattermost.

After canceling the payment, return to Pabbly Connect to check if the webhook response has been received. You should see the payment details captured successfully. This confirms that Razorpay is communicating effectively with Pabbly Connect.

Finally, check your Mattermost channel to see if the notification message has been posted. The message should include the payment details and indicate that the payment has failed, allowing your team to take appropriate action.

5. Conclusion: Automating Payment Notifications with Pabbly Connect

Integrating Razorpay with Mattermost using Pabbly Connect streamlines your payment management process. By automating notifications for failed payments, your team can respond quickly and efficiently to customer issues. This integration not only saves time but also enhances customer satisfaction by ensuring timely communication.

With the steps outlined above, you can set up this integration effortlessly. Start using Pabbly Connect today to enhance your business workflows and improve your team’s productivity.