How to Send Product Review Requests Automatically After Payment via Razorpay Using Pabbly Connect

Learn how to automate sending product review requests after payments via Razorpay using Pabbly Connect. Follow our step-by-step tutorial for seamless integration. Explore systematic approaches to creating efficient automation solutions that convert technical concepts into practical, implementable instructions.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Automation

To send product review requests automatically after payment via Razorpay, you need to set up Pabbly Connect. Start by visiting the Pabbly Connect website and signing up for a free account. Once logged in, you can create a new workflow that will facilitate the connection between Razorpay and Gmail.

After creating your account, navigate to the dashboard and click on the ‘Create Workflow’ button. You will be prompted to name your workflow. For this integration, name it ‘Send Product Review Requests Automatically After Payment via Razorpay’. This helps in identifying your workflow later on.

2. Connecting Razorpay to Pabbly Connect

In this step, you will connect your Razorpay account to Pabbly Connect. Click on the ‘Add Trigger’ button and select Razorpay as your trigger application. Choose the event as ‘Payment Captured’. This will ensure that every time a payment is made through Razorpay, Pabbly Connect will capture the details.

• Select Razorpay as the trigger application.
• Choose ‘Payment Captured’ as the event.
• Copy the webhook URL provided by Pabbly Connect.

Next, go to your Razorpay account and navigate to the ‘Webhooks’ section. Here, create a new webhook and paste the copied URL. Ensure you select ‘Payment Captured’ as the active event before saving the changes. This integration allows Pabbly Connect to receive real-time payment notifications from Razorpay.

3. Sending Email Requests via Gmail

Once Razorpay is connected, the next step is to set up Gmail to send automated email requests. In Pabbly Connect, add an action step and select Gmail as the application. Choose the event as ‘Send Email’. This step will allow you to send personalized emails to customers after their payment is confirmed.

In the Gmail setup, you will need to connect your Gmail account to Pabbly Connect. Click on ‘Sign in with Google’ and allow the necessary permissions. After connecting, you will specify the recipient’s email address, which should be dynamically mapped from the Razorpay payment data.

• Map the recipient’s email from Razorpay data.
• Set the email subject, e.g., ‘Tell Us What You Think About Your Purchase’.
• Compose the email body with a link to your Google Form for feedback.

After finalizing the email content, save the action. This setup ensures that customers receive an email asking for their feedback immediately after their payment is processed.

4. Testing the Integration

To ensure everything is working correctly, it’s important to test the integration. Make a test payment through your Razorpay account and check if the email is sent successfully via Gmail. This step is crucial to verify that Pabbly Connect is capturing the payment and triggering the email as expected.

After completing the test payment, go to your Gmail account to check if the automated email has been received. The email should contain the subject and body you set up earlier, along with the link to the Google Form for product reviews.

If the email is received successfully, your integration is complete. If not, revisit the steps to ensure all configurations are correct.

5. Final Setup and Conclusion

Once you have confirmed that the integration works as intended, you can finalize your setup. Ensure that your Google Form is accessible to anyone with the link, as this will allow customers to provide their feedback easily. You can adjust the settings in Google Forms to make it accessible for all.

In conclusion, using Pabbly Connect to automate sending product review requests after payments via Razorpay streamlines the feedback process. This integration not only saves time but also helps in building trust with potential buyers by gathering valuable feedback.

By following these steps, you can set up an efficient system for managing customer feedback automatically. Start using Pabbly Connect today to enhance your customer engagement strategies!

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.