How to Send Order Alerts from Shopify to WhatsApp

Learn how to automate sending order alerts from Shopify to WhatsApp using Pabbly Connect. Step-by-step guide for seamless integration. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect to Start Integration

To send order alerts from Shopify to WhatsApp, you first need to access Pabbly Connect. Open a new tab and navigate to Pabbly.com/connect. This platform allows you to automate and integrate multiple applications without writing any code.

If you are new to Pabbly, click on the ‘Sign Up Free’ option to create an account. Existing users can simply click ‘Sign In’. After signing in, locate the Pabbly Connect app and click on the ‘Access Now’ button to enter the dashboard.

2. Creating a New Workflow in Pabbly Connect

In the Pabbly Connect dashboard, click on the ‘+ Create Workflow’ button to begin setting up your automation. You will be prompted to select a workflow builder; choose the new beta version for this tutorial. using Pabbly Connect

• Enter a workflow name: ‘How to Send Order Alerts from Shopify to WhatsApp’
• Select a folder for organization, e.g., ‘Publicly Connect’
• Click the ‘Create’ button to finalize your workflow setup.

Your workflow is now created, and the next step is to set up the trigger, which is the event that will start the automation process.

3. Setting Up the Trigger for Shopify Orders

The trigger is crucial as it defines what event will initiate the workflow. For this integration, select Shopify as your trigger application. The event you need to choose is ‘New Order’.

After selecting the event, click the ‘Connect’ button. Pabbly Connect will provide you with a webhook URL. Copy this URL as it will be used to connect your Shopify account to Pabbly Connect.

• Go to your Shopify account and click on ‘Settings’.
• Select ‘Notifications’ and then click on ‘Webhooks’.
• Click on ‘Create Webhook’, select ‘Order Creation’, and choose JSON as the format.

Paste the copied webhook URL into the appropriate field and save the webhook. This establishes the connection between Shopify and Pabbly Connect.

4. Testing the Connection Between Shopify and Pabbly Connect

To ensure that the connection is working, make a test purchase from your Shopify store. This will trigger the webhook and send the order data to Pabbly Connect.

Once the purchase is completed, return to Pabbly Connect to verify if the new order data has been received. You should see the details populated in the response, confirming that Shopify is successfully connected to Pabbly Connect.

5. Sending Order Alerts to WhatsApp

Now that the connection is established, the next step is to set up the action application to send WhatsApp messages. Select Pabbly Chatflow as your action application and choose the ‘Send Text Message’ event. using Pabbly Connect

Click ‘Connect’ and create a new connection by providing the required token from your Pabbly Chatflow account. After entering the token, you can start mapping the WhatsApp recipient’s number and the message content dynamically.

Map the recipient WhatsApp number using the data from the Shopify order. Customize the message to include order details such as order ID, product name, and delivery address.

After setting up the message, click ‘Save and Send Test Request’ to confirm that the alerts are being sent correctly. You should receive a message on WhatsApp reflecting the order details.

Conclusion

In this tutorial, we demonstrated how to automate sending order alerts from Shopify to WhatsApp using Pabbly Connect. By following these steps, you can streamline your order notifications without manual intervention. Enjoy the efficiency of automated messaging!