How to Send Google Forms Notification to Multiple Numbers on WhatsApp Using Pabbly Connect

Learn how to send Google Forms notifications to multiple WhatsApp numbers using Pabbly Connect. This step-by-step guide covers all necessary integrations and settings. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google Forms Notifications

To send Google Forms notifications to multiple WhatsApp numbers, you first need to set up Pabbly Connect. Start by visiting Pabbly Connect and signing up for a free account. Once you log in, you will access the dashboard where you can create a new workflow.

Click on the ‘Create Workflow’ button. You will be prompted to name your workflow. Choose something relevant like ‘Google Forms to WhatsApp Notifications’ and click on the ‘Create’ button. This initiates your automation process using Pabbly Connect.

2. Connecting Google Forms to Pabbly Connect

Now, you need to connect Google Forms as the trigger application in Pabbly Connect. In the trigger section, search for ‘Google Forms’ and select it. Choose the ‘New Response Received’ trigger event. This action enables Pabbly Connect to capture responses from your Google Form.

• Select ‘Google Forms’ as your trigger application.
• Choose the ‘New Response Received’ trigger event.
• Copy the webhook URL provided by Pabbly Connect.

Next, go to your Google Form and open the linked Google Sheet. Under the Extensions tab, select Pabbly Connect Webhooks and click on ‘Initial Setup’. Paste the webhook URL into the specified field and set the trigger column to the last data entry column, which will activate the workflow when new responses are received.

3. Setting Up WhatsApp Integration in Pabbly Connect

After connecting Google Forms, the next step is to set up WhatsApp as the action application in Pabbly Connect. Search for ‘WhatsApp Cloud API’ and select it. Choose the action event ‘Send Template Message’. This allows Pabbly Connect to send messages via WhatsApp when a new form response is received.

• Select ‘WhatsApp Cloud API’ as the action application.
• Choose the action event ‘Send Template Message’.
• Connect your WhatsApp account using the provided access token and phone number ID.

Once connected, you will need to select the message template you created for sending order confirmations. Ensure that you map the customer’s WhatsApp number from the Google Form to the recipient field in Pabbly Connect.

4. Sending Notifications to Multiple Recipients

To send notifications to multiple WhatsApp numbers, clone the WhatsApp action step in Pabbly Connect. This allows you to create additional messages for other recipients, such as the store owner or delivery person. Each cloned step can use different message templates tailored for each recipient’s needs.

For each cloned step, select the appropriate message template and map the necessary fields, such as the owner’s name and product details. This ensures that each recipient receives relevant information automatically without any manual intervention.

5. Testing and Activating the Workflow

After setting up all the necessary integrations and notifications, it’s time to test your workflow in Pabbly Connect. Click on the ‘Save and Send Test Request’ button to verify if the WhatsApp messages are being sent correctly. Ensure that all mapped fields display the correct information.

Once testing is successful, activate your workflow. From now on, every time a new order is submitted through your Google Form, Pabbly Connect will automatically send notifications to the specified WhatsApp numbers without any additional effort required on your part.

Conclusion

By following this tutorial, you can easily set up a system to send Google Forms notifications to multiple WhatsApp numbers using Pabbly Connect. This automation saves time and ensures that important order information is communicated promptly to all relevant parties.