How to Send Discount Codes via WhatsApp for WooCommerce Abandoned Carts Using Pabbly Connect

Learn how to automate sending discount codes via WhatsApp for WooCommerce abandoned carts using Pabbly Connect. Step-by-step tutorial included! Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To send discount codes via WhatsApp for WooCommerce abandoned carts, first, access Pabbly Connect. This powerful automation tool allows you to integrate WooCommerce with WhatsApp Cloud API seamlessly. Start by navigating to Pabbly.com and sign in to your account. If you are a new user, you can sign up for free and get 100 tasks monthly.

Once logged in, select Pabbly Connect from the dashboard. Here, you can create a new workflow that will automate the process of sending reminders to customers who abandon their carts. This integration will save you time and ensure that your customers receive timely notifications about their abandoned carts.

2. Creating a Workflow in Pabbly Connect

After accessing Pabbly Connect, the next step is to create a new workflow. Click on the ‘Create Workflow’ button and choose the classic builder. Name your workflow ‘Send Discount Codes via WhatsApp for WooCommerce Abandoned Cart’ and select a folder for organization.

• Select ‘WooCommerce’ as the trigger application.
• Choose ‘New Cart Abandonment’ as the trigger event.
• Connect WooCommerce to Pabbly Connect using a webhook URL.

Completing these steps establishes the foundation for your automation. The trigger will activate whenever a cart is abandoned in your WooCommerce store, allowing you to send a WhatsApp message with a discount code automatically.

3. Configuring WooCommerce for Cart Abandonment

To ensure that Pabbly Connect receives the necessary data, configure your WooCommerce settings. Install the Cart Abandonment plugin from your WordPress dashboard. After installation, navigate to the plugin settings and enable tracking for abandoned carts.

Set the cart abandonment cutoff time to your preference (minimum 10 minutes). Enable the webhook option and paste the webhook URL provided by Pabbly Connect. Save your changes to activate the integration.

Now that WooCommerce is set up, you can test the integration. Abandon a cart by adding a product and navigating away from the checkout page. After the specified time, you will see if the webhook response is captured in Pabbly Connect.

4. Sending WhatsApp Messages with Pabbly Connect

Once the cart abandonment trigger is set, it’s time to configure the action step to send a WhatsApp message. In your Pabbly Connect workflow, select ‘WhatsApp Cloud API’ as the action application. Choose ‘Send Template Message’ as the action event.

• Connect to WhatsApp Cloud API by entering your access token and phone number ID.
• Map the phone number and template ID from the WooCommerce response.
• Customize your message template to include discount codes and checkout links.

This setup allows you to send personalized messages to customers, reminding them of their abandoned carts and offering discounts to encourage them to complete their purchase.

5. Testing the Integration and Finalizing Setup

After configuring the WhatsApp message settings in Pabbly Connect, it’s essential to test the entire workflow. Trigger a cart abandonment by adding a product to your WooCommerce store and leaving the checkout process. Wait for the defined cutoff time.

Check your WhatsApp to see if the message has been sent successfully. If everything is set up correctly, you should receive a personalized message with the discount code and checkout link. This confirms that your integration between WooCommerce and WhatsApp via Pabbly Connect is functioning as intended.

In conclusion, by following these steps, you can automate the process of sending discount codes via WhatsApp for abandoned carts in WooCommerce using Pabbly Connect. This not only enhances customer engagement but also helps recover potentially lost sales.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate sending discount codes via WhatsApp for WooCommerce abandoned carts. By integrating these applications, you can enhance customer engagement and recover lost sales effectively.