Learn how to automate sending custom WhatsApp messages for high-value Razorpay orders using Pabbly Connect. Follow our detailed step-by-step tutorial. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Razorpay and WhatsApp Integration

In this section, we will explore how to use Pabbly Connect to automate sending custom WhatsApp messages for high-value Razorpay orders. This integration allows businesses to enhance customer communication effortlessly.

Automating this process with Pabbly Connect saves time and ensures timely communication with customers. By integrating Razorpay and WhatsApp, businesses can send personalized messages automatically upon receiving payments.

2. Setting Up Your Pabbly Connect Account

To get started, visit the Pabbly website and sign in to your account. If you are new, you can sign up for free and receive 100 tasks monthly. After logging in, navigate to the Pabbly Connect dashboard.

Here are the steps to set up your Pabbly Connect account:

  • Visit Pabbly.com and click on ‘Sign In’ or ‘Sign Up for Free.’
  • Access the Pabbly Connect application from the apps page.
  • Create a new workflow by clicking on ‘Create Workflow.’

Once you’ve set up your account, you can create a new workflow specifically for sending WhatsApp messages for Razorpay orders using Pabbly Connect.

3. Creating a Workflow in Pabbly Connect

In this step, we will create a workflow that connects Razorpay to WhatsApp using Pabbly Connect. Name your workflow as ‘Send Custom WhatsApp Message for High-Value Razorpay Orders.’ Choose a folder for better organization.

Follow these steps to create your workflow:

  • Select Razorpay as the trigger application.
  • Choose ‘Payment Captured’ as the trigger event.
  • Copy the webhook URL provided by Pabbly Connect.

Next, log in to your Razorpay account, navigate to the Developers section, and set up a new webhook using the copied URL. This establishes a connection between Razorpay and Pabbly Connect.

4. Connecting WhatsApp Cloud API with Pabbly Connect

After setting up Razorpay, the next step is to integrate WhatsApp Cloud API using Pabbly Connect. Select WhatsApp as the action application and choose ‘Send Template Message’ as the action event.

To connect WhatsApp Cloud API:

Click on ‘Add New Connection’ and enter the required details such as Access Token, Phone Number ID, and WhatsApp Business Account ID. Use the mapping feature to auto-fill data from Razorpay. Select your pre-created message template for sending personalized messages.

By connecting WhatsApp Cloud API through Pabbly Connect, you ensure that every new payment triggers a custom message to the customer automatically.

5. Testing Your Integration and Finalizing the Workflow

Once everything is set up, it’s time to test your integration. Make a test payment through Razorpay to see if the WhatsApp message is sent correctly. Ensure you check the message received on WhatsApp.

Here’s how to finalize your workflow with Pabbly Connect:

After making a test payment, monitor your Pabbly Connect dashboard for the response. Verify that the message sent matches your template. If all details are correct, your workflow is successfully set up.

This testing phase is crucial to ensure that your automated workflow using Pabbly Connect operates smoothly, providing seamless communication with customers.

Conclusion

In conclusion, using Pabbly Connect to automate sending custom WhatsApp messages for high-value Razorpay orders streamlines your customer communication. This integration not only saves time but also enhances customer satisfaction through timely notifications.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.