Learn how to sell bike riding accessories online and automate WhatsApp notifications using Pabbly Connect and Razorpay. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Integration

To start selling bike riding accessories online, the first step is to access Pabbly Connect. This platform allows you to automate the process of sending WhatsApp messages when a payment is received through Razorpay.

Open your browser and navigate to Pabbly.com. From the homepage, go to the product section and select Pabbly Connect. If you don’t have an account, you can sign up for free in just a few minutes.

2. Create a Workflow in Pabbly Connect

Once you are logged into Pabbly Connect, the next step is to create a workflow. Click on the ‘Create Workflow’ button and name your workflow appropriately, such as ‘Razorpay to WhatsApp Notification’.

After naming the workflow, you will see options for setting triggers and actions. The trigger will be set to ‘New Payment Received’ in Razorpay, which initiates the workflow when a payment is captured.

  • Click on the trigger option and select Razorpay.
  • Choose the trigger event as ‘Payment Captured’.
  • Copy the generated webhook URL.

This webhook URL is essential for connecting Razorpay with Pabbly Connect. You will need to paste this URL into your Razorpay settings to establish the connection.

3. Configure Webhook in Razorpay

To integrate Razorpay with Pabbly Connect, log in to your Razorpay account. Navigate to the settings and find the Webhooks section. Here, click on ‘Add New Webhook’.

Paste the webhook URL you copied from Pabbly Connect into the provided field. Ensure that you select the event ‘Payment Captured’ in the active events dropdown. This step is crucial as it allows Razorpay to send payment data to Pabbly Connect.

  • Go to Razorpay settings and select Webhooks.
  • Add the webhook URL and choose ‘Payment Captured’.
  • Save the webhook settings.

After saving, return to Pabbly Connect, which will indicate that it is waiting for a webhook response. This means the connection is successfully established.

4. Collect Data from Razorpay in Pabbly Connect

With the webhook configured, the next step is to collect data from Razorpay. Make a test payment on your Razorpay payment page to see if Pabbly Connect captures the data correctly.

Once the payment is successful, return to Pabbly Connect to check if the payment data has been received. You should see details such as the customer’s name, email, and payment amount. This confirms that the integration is functioning as intended.

To ensure the workflow operates correctly, validate that all necessary information is captured. If any data is missing, you may need to adjust the settings in Razorpay or Pabbly Connect.

5. Send WhatsApp Message Using Pabbly Connect

The final step is to send a WhatsApp message to the customer using Pabbly Connect. For this, you will need to connect to a third-party service like Wati, which provides access to the WhatsApp API.

In the action section of your workflow, select Wati as the application and choose ‘Send Template Messages’ as the event. Connect your Wati account by entering the API endpoint and access token, which you can find in your Wati account settings.

Select Wati as the action app. Choose the action event ‘Send Template Messages’. Map the WhatsApp number and message template in the action settings.

Once you have mapped the customer’s details and the message template, click ‘Save and Send Test Request’ to send a confirmation message. If successful, the customer will receive a WhatsApp message confirming their order.

Conclusion

In conclusion, using Pabbly Connect to automate the process of sending WhatsApp messages upon payment received through Razorpay streamlines your e-commerce operations. This integration not only saves time but also enhances customer experience by providing instant order confirmations.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

By following the outlined steps, you can effectively set up this workflow and ensure that your customers are informed promptly about their purchases. Leverage Pabbly Connect to simplify your business processes today!