How to Post Userback Feedback on Discord Using Pabbly Connect

Learn how to post Userback feedback on Discord using Pabbly Connect in this step-by-step tutorial. Streamline your feedback process with automation! Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Userback and Discord Integration

To post Userback feedback on Discord, the first step is to access Pabbly Connect. This powerful integration tool allows you to automate workflows without the need for coding skills. Start by visiting the Pabbly Connect website and signing in to your account. If you’re a new user, you can sign up for free and enjoy 100 tasks per month.

Once logged in, you’ll see the dashboard with various Pabbly applications. Click on ‘Access Now’ under Pabbly Connect to proceed. The dashboard will provide you with options to create a new workflow, which is essential for connecting Userback and Discord.

2. Creating a Workflow in Pabbly Connect

To set up the automation, you need to create a workflow in Pabbly Connect. Click on the ‘Create Workflow’ button, and a dialog box will appear asking for a workflow name. Enter a descriptive name, such as ‘How to Post Userback Feedback on Discord,’ and select a folder to save it in.

• Click on the arrow to choose the folder where you want to save your workflow.
• After naming your workflow and selecting the folder, click ‘Create’ to finalize.

Your new workflow will now appear with two windows: one for the trigger and one for the action. The trigger is what starts the automation, and the action is what happens as a result. In this case, we’ll set up Userback as the trigger application.

3. Setting Up the Userback Trigger in Pabbly Connect

For the trigger step in Pabbly Connect, select Userback as the application. The goal is to capture new feedback submissions from your Userback form. Choose ‘New Feedback’ as the trigger event. This setup ensures that every time a customer submits feedback, the response is captured automatically.

After selecting the trigger, Pabbly Connect will provide you with a webhook URL. This URL acts as a bridge between Userback and Pabbly Connect. Copy this URL as you will need to paste it into your Userback integration settings.

• Log into your Userback account and open the feedback form you created.
• Navigate to the Integrations tab and click on ‘Connect’ to set up the webhook.

In the webhook settings, paste the copied URL from Pabbly Connect and select the event as ‘New Feedback is Added.’ This configuration will enable Pabbly Connect to capture any new feedback submissions from Userback.

4. Setting Up the Discord Action in Pabbly Connect

With the Userback trigger set up, the next step is to establish the action that sends the feedback to your Discord channel. For this, select Discord as the action application in Pabbly Connect. Choose the action event as ‘Send Channel Message (Markdown).’ This will allow you to format the message that will be sent to your Discord channel.

To connect Discord, you will need the webhook URL for your specific channel. Log into your Discord account, open the channel where you want to receive feedback, and access the channel settings. Under Integrations, create a new webhook, copy the URL, and paste it back into Pabbly Connect.

In the message field, write a template for the feedback alert, including placeholders for customer name, email, rating, and description. Map the data from the Userback trigger to the message template you just created.

After configuring the message, click on ‘Save and Send Test Request’ to ensure everything is working correctly. If successful, you will see a confirmation message in Pabbly Connect and the feedback will appear in your Discord channel.

5. Testing the Integration Between Userback and Discord

Now that the integration is set up, it’s time to test it. Go back to your website and submit a new feedback entry through the Userback form. Fill in the required fields and submit the feedback. This action will trigger the automation created in Pabbly Connect.

After submitting the form, return to Pabbly Connect and check the workflow. You should see a new response captured from Userback. This confirms that the feedback was successfully sent to your Discord channel. Open your Discord channel, and you should see the new feedback message formatted as you specified.

This entire process allows your development team to receive instant feedback from customers, improving communication and accelerating product development cycles. By using Pabbly Connect, you ensure that all feedback is efficiently channeled to your team for immediate review and action.

Conclusion

In this tutorial, we explored how to post Userback feedback on Discord using Pabbly Connect. By automating this process, businesses can streamline feedback collection and improve team collaboration. This integration ensures customer insights are shared instantly, enhancing overall product development.