Learn how to use Pabbly Connect to send personalized WhatsApp welcome messages to your Facebook leads instantly. Follow this step-by-step guide for seamless integration. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for Automation

To start sending personalized WhatsApp welcome messages to Facebook leads, first, access Pabbly Connect. Simply search for Pabbly.com/n in your browser, which will take you to the Pabbly Connect home page.

Once on the homepage, you can either sign in if you are an existing user or click on ‘Sign Up Free’ to create a new account. New users get 100 free tasks each month, allowing you to explore the software effectively.


2. Creating a Workflow in Pabbly Connect

After logging into Pabbly Connect, you will need to create a workflow. Click on the ‘Create Workflow’ button located at the top right corner of the dashboard. A dialog box will appear, prompting you to name your workflow.

For this tutorial, name your workflow ‘Instantly Send Personalized WhatsApp Welcome Messages to Facebook Leads’. You can also select a folder to organize your workflows. In this case, choose the folder labeled ‘Facebook Lead Ads’.

  • Click on ‘Create’ to finalize the workflow setup.
  • Ensure you select the Beta version for a modern interface.

Once the workflow is created, you will see two main principles of automation: Trigger and Action. The trigger will be set up first to begin the automation process.


3. Setting Up the Trigger for Facebook Leads

To set up the trigger, click on the ‘Add Trigger’ button. In the trigger options, select ‘Facebook Lead Ads’ as the application. Then, choose the event as ‘New Lead’.

Next, connect your Facebook account by clicking on ‘Connect with Facebook Lead Ads’. Make sure you are logged into your Facebook account in the same browser. This will allow Pabbly Connect to access your Facebook leads seamlessly.

  • Select the Facebook page associated with your business.
  • Choose the lead form you want to use for this automation.

After selecting your page and lead form, click on ‘Save and Send Test Request’ to ensure that the trigger is functioning correctly.


4. Adding Action Step to Send WhatsApp Messages

Once the trigger is successfully set, you will need to add an action step. Click on the ‘Add Action Step’ button and select ‘WhatsApp Cloud API’ as the application. The action event should be set to ‘Send Template Message’.

Connect your WhatsApp Cloud API account by entering the necessary details such as Token, Phone Number ID, and WhatsApp Business Account ID. These details can be obtained from your Meta account settings.

Map the phone number field from the Facebook lead to the WhatsApp message recipient. Select the template you created for the welcome message.

By mapping the data correctly, Pabbly Connect ensures that the right information is sent in the WhatsApp message, making it personalized for each lead.


5. Testing and Finalizing Your Workflow

To test your workflow, generate a test lead through your Facebook lead form. This will trigger the automation in Pabbly Connect. Check your WhatsApp to confirm that you received the personalized welcome message.

If the message is received successfully, your workflow is set up correctly! You can now monitor the workflow and make any adjustments if necessary. This automation will save you time and ensure that every new lead receives a warm welcome.

With Pabbly Connect, you can easily manage and automate your business processes, enhancing customer engagement and satisfaction.


Conclusion

In this tutorial, we explored how to use Pabbly Connect to instantly send personalized WhatsApp welcome messages to your Facebook leads. By setting up triggers and actions, you can automate your communication effectively, enhancing customer experiences.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

Utilizing Pabbly Connect not only streamlines your workflow but also ensures that your leads feel valued right from the start. Start automating today!