How to Get SMS Notifications for Every BigCommerce Order Using Pabbly Connect

Learn how to integrate BigCommerce with Twilio for SMS notifications using Pabbly Connect. Follow this step-by-step guide for seamless automation. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for BigCommerce SMS Notifications

Pabbly Connect is an excellent automation tool that allows you to integrate various applications, including BigCommerce and Twilio. In this tutorial, we will explore how to set up SMS notifications for every BigCommerce order using Pabbly Connect. This integration will ensure you receive immediate notifications via SMS whenever a customer places an order.

To get started, you need to sign up for a free account on Pabbly Connect. Once you have access, you can create workflows that automate your tasks efficiently. This guide will walk you through each step of the process, ensuring that you can set up this integration seamlessly.

2. Creating a Workflow in Pabbly Connect

To begin, log in to your Pabbly Connect account and click on the blue button labeled ‘Create Workflow’. Here, you will name your workflow something descriptive like ‘When Order Placed in BigCommerce Store’. This will help you identify the workflow later.

• Click on ‘Create’ to proceed.
• You will see two boxes: one for the trigger and one for the action.

In this case, the trigger will be when a new order is created in BigCommerce. You will select BigCommerce as your trigger application and specify the event that activates the workflow. This is where Pabbly Connect plays a crucial role in connecting BigCommerce with Twilio.

3. Connecting BigCommerce to Pabbly Connect

After setting the trigger, the next step is to connect your BigCommerce account to Pabbly Connect. Click on ‘Add New Connection’ and fill in the necessary details such as Client ID, Access Token, and Store Hash Key. You can find these details in your BigCommerce account settings.

• Create an API key in BigCommerce and select the required scopes for notifications.
• Copy and paste the Client ID, Access Token, and Store Hash Key into Pabbly Connect.

Once you have entered these details, click on ‘Save and Send Test Request’. This step ensures that Pabbly Connect can successfully communicate with your BigCommerce account. If successful, you will be prompted to create a test order to capture the response.

4. Placing a Test Order in BigCommerce

To test the integration, you will need to place a dummy order in your BigCommerce store. Navigate to your store, select a product, and complete the checkout process. Make sure to enter a valid phone number for the SMS notifications.

After placing the order, return to Pabbly Connect and check if the response is received. You should see the order details captured, which includes customer information and the order ID. This is essential for the next steps of the integration.

5. Integrating Twilio for SMS Notifications

Now that you have the order details, it’s time to set up Twilio for sending SMS notifications. In Pabbly Connect, add Twilio as the action application. You will need to connect your Twilio account by providing the Account SID and Authorization Token.

Once connected, you can customize the SMS message that will be sent to your phone. Use the data mapped from the previous steps, including customer name and order details. This is where Pabbly Connect automates the process, ensuring you receive timely SMS notifications whenever an order is placed.

Conclusion

In conclusion, using Pabbly Connect to integrate BigCommerce with Twilio allows you to automate SMS notifications efficiently. By following the steps outlined in this tutorial, you can ensure that you never miss an order notification again. This setup enhances your eCommerce operations and improves customer engagement.