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How to Get Instant Alerts for Failed Payments Automatically

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin integrating Pabbly, Pab, Webook, and Pliss Workflow, start by accessing Pabbly Connect. Open your browser and navigate to Pabbly.com/connect. This is the central hub for all your automation needs.

Once on the homepage, you will see options for signing in or creating a free account. If you are a new user, click on ‘Sign Up Free’ to explore the software with 100 free tasks every month. Existing users can simply sign in to their accounts.

2. Creating a New Workflow in Pabbly Connect

After signing in, you’ll land on the dashboard of Pabbly Connect. Here, you can create a new workflow by selecting ‘Create from Scratch’ or ‘Create Using AI’. For this tutorial, we will choose ‘Create from Scratch’.

Select ‘Create from Scratch’.
Give your workflow a name, such as “Failed Payment Alerts”.
Click ‘Save’ to proceed.

This sets up the framework for your automation. You can now specify the trigger and actions for your workflow.

3. Setting Up Trigger and Action in Pabbly Connect

In this step, we will configure the trigger for our workflow using Pabbly Connect. Select the app that will trigger the workflow, which is Razorpay in this case. Choose the event as “Payment Failed”.

Next, you will need to set up the action. This will be the response when the trigger occurs. For this integration, select Slack as the action app and choose the action as “Send Channel Message”.

Select Razorpay as the trigger app.
Choose the event: “Payment Failed”.
Select Slack for the action app.
Choose “Send Channel Message” as the action.

This configuration allows you to receive notifications on Slack whenever a payment fails through Razorpay.

4. Finalizing the Integration with Pabbly Connect

Now that you have set up the trigger and action, it’s time to finalize the integration using Pabbly Connect. Click on “Save” to create your workflow. You will receive a Webhook URL that you need to copy.

Now, navigate back to your Razorpay account and set up the Webhook. Go to the settings, select Webhooks, and add the URL you copied from Pabbly Connect. This will ensure that Razorpay communicates with Pabbly Connect whenever a payment fails.

5. Testing the Integration and Receiving Notifications

To ensure everything is set up correctly, it’s time to test the integration using Pabbly Connect. Create a test payment that you know will fail. This will trigger the workflow you just created.

After making the test payment, check your Slack channel for the notification. You should see the details of the failed payment, including customer name, phone number, and payment ID. This confirms that your integration is working perfectly.

Conclusion

In this tutorial, we explored how to integrate Pabbly, Pab, Webook, and Pliss Workflow using Pabbly Connect. By following these steps, you can set up notifications for failed payments efficiently. Automating this process enhances your customer engagement and improves overall business operations.