Learn how to automate replies for Google Reviews using Pabbly Connect and Google Gemini with this step-by-step tutorial. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Google Reviews Automation

To automate replies for Google Reviews, you first need to access Pabbly Connect. Start by visiting pabby.com and signing in or signing up for a free account. This platform allows you to create automated workflows seamlessly.

Once you log in, navigate to the Pabbly Connect dashboard. This is where you can manage all your workflows. To start, click on the ‘Create Workflow’ button. Here, you will set up the automation that connects Google Reviews with Google Gemini through Pabbly Connect.

2. Creating a Workflow in Pabbly Connect

After accessing Pabbly Connect, you will need to create a new workflow. Click on the ‘Create Workflow’ button and name it ‘Generate AI Replies for Google Reviews Using Google Gemini’. Select the appropriate folder for your workflow.

  • Navigate to the ‘Create Workflow’ option.
  • Name your workflow appropriately.
  • Select a folder for organizing your workflows.

Once named and organized, you will see a prompt to select your trigger application. Choose Google Business as the trigger application, which will initiate the workflow whenever a new review is posted.

3. Setting Up the Trigger for New Google Reviews

In this step, you will configure the trigger for your workflow using Pabbly Connect. Select Google Business as the trigger application and set the trigger event to ‘New Review’. This means that every time a new review is submitted, the automation will begin.

Next, you will need to connect your Google Business account to Pabbly Connect. Click on ‘Connect’ and follow the prompts to sign in to your Google account. Grant the necessary permissions to allow Pabbly Connect to access your Google Business profile.

4. Generating AI Replies Using Google Gemini

After setting up the trigger, the next step involves generating replies using Google Gemini through Pabbly Connect. Add a new action step and select Google Gemini as your action application. Choose ‘Generate Content’ as the action event.

To connect Google Gemini, you will need to input your API key. Click on the provided link to access the AI studio and create a new API token. Copy this token back into Pabbly Connect to establish the connection.

  • Select Google Gemini as the action application.
  • Input your API key to connect.
  • Set up the prompt for generating replies.

In the prompt, specify the details you want the AI to include in the reply, ensuring it maintains a professional tone. Use dynamic mapping to pull in the review details automatically.

5. Posting the Generated Replies to Google Reviews

Once you have generated the reply using Google Gemini, the final step is to post this reply back to your Google Business profile using Pabbly Connect. Add another action step and select Google Business once again, this time choosing the ‘Create Reply’ action event.

Map the response generated by Google Gemini to the appropriate field in the Google Business action step. This ensures that every new review receives a personalized reply automatically. After mapping the fields, save and test the workflow to confirm that replies are being posted as expected.

Conclusion

In this tutorial, you learned how to automate replies for Google Reviews using Pabbly Connect and Google Gemini. This integration streamlines the process of responding to customer feedback, enhancing engagement and efficiency for your business. By following these steps, you can ensure that every review receives a timely and professional response.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.