How to Create Kommo Contacts from WooCommerce Orders

Learn how to create Kommo contacts automatically from WooCommerce orders using Pabbly Connect in this detailed tutorial. Step-by-step instructions included. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To create contacts in Kommo from WooCommerce orders, you will first need to access Pabbly Connect. This platform serves as the integration hub for connecting your WooCommerce store with Kommo.

Visit the Pabbly Connect website by browsing to www.Pabbly.com/connect. Here, you can either sign in if you are an existing user or sign up for free to start your journey. Once you log in, you will arrive at the Pabbly Connect dashboard where you can manage your integrations.

2. Creating a New Workflow in Pabbly Connect

After accessing Pabbly Connect, the next step is to create a new workflow. Click on the ‘Create Workflow’ button located at the top right corner of the dashboard. This action initiates the process of setting up the automation.

• Choose a name for your workflow, such as ‘Create Kommo Contacts from WooCommerce Orders’.
• Select the appropriate folder for your workflow.
• Click on the ‘Create’ button to finalize your workflow setup.

Once the workflow is created, you will see two main sections: Trigger and Action. The Trigger captures the event from WooCommerce, while the Action defines what happens next in Kommo.

3. Setting Up the Trigger for WooCommerce Orders

In this step, you will configure the Trigger to capture new orders from your WooCommerce store using Pabbly Connect. Select ‘WooCommerce’ as the trigger application and choose the event as ‘New Order Created’.

After selecting the event, click on the ‘Connect’ button. This step generates a webhook URL that you will use to link WooCommerce with Pabbly Connect. Copy this URL and proceed to your WooCommerce account.

4. Configuring WooCommerce for Webhooks

Now, you need to set up the webhook in your WooCommerce account. Navigate to the WooCommerce settings, select the ‘Advanced’ tab, and then go to the ‘Webhooks’ section. Click on the ‘Add Webhook’ button to create a new webhook. using Pabbly Connect

• Name your webhook, for example, ‘New Order Placed’.
• Set the status to ‘Active’.
• Choose the topic as ‘Order Creation’.
• Paste the webhook URL that you copied from Pabbly Connect.
• Select the latest API version and click on ‘Save’.

After saving, your webhook will be created, allowing Pabbly Connect to capture new order details automatically.

5. Adding the Contact to Kommo

With the webhook set up, it’s time to add the customer as a contact in Kommo using Pabbly Connect. Select ‘Kommo’ as the action application and choose the ‘Create Contact’ event.

Connect your Kommo account by entering your subdomain and allowing permissions. Then, map the data from the WooCommerce order to the corresponding fields in Kommo. For example, map the first name, last name, email address, and phone number to create a new contact.

Finally, click on the ‘Save and Send Test Request’ button to create the contact. Once successful, you can check your Kommo account to see the newly created contact reflecting the order details from WooCommerce.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automatically create contacts in Kommo from WooCommerce orders. This integration streamlines customer data management and enhances your business workflow.

By following the steps outlined, you can effortlessly connect your WooCommerce store with Kommo, ensuring that every new order results in a new contact being created in your CRM.