How to Create Google Forms & Integrate with WhatsApp Using Pabbly Connect

Learn how to integrate Google Forms with WhatsApp using Pabbly Connect in this detailed tutorial. Step-by-step guide to automate your workflow! This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Integration

To start integrating Google Forms with WhatsApp, you first need to access Pabbly Connect. Type the URL Pabbly.com/connect into your browser. This will take you to the Pabbly Connect landing page.

Once on the page, you will see options to sign in or sign up for free. If you already have an account, click on the ‘Sign In’ button. After signing in, navigate to the ‘All Applications’ page and click on ‘Access Now’ under the Pabbly Connect section to reach the dashboard.

2. Create a New Workflow in Pabbly Connect

In the Pabbly Connect dashboard, locate the ‘Create Workflow’ tab on the right-hand side. Click on it, and a dialog box will appear asking you to name your workflow. For this integration, name it ‘Integrate Google Forms and WhatsApp’ and click on ‘Create’. using Pabbly Connect

Upon creating the workflow, you will see two important sections: Trigger and Action. Here, your trigger application will be Google Forms. Click on it and select the trigger event as ‘New Response Received’. This event will initiate the workflow every time a new form submission occurs.

3. Set Up Google Forms for Pabbly Connect

After selecting your trigger event, Pabbly Connect will provide you with a webhook URL. This URL acts as a bridge between Google Forms and Pabbly Connect. To set up this connection, open your Google Forms and create a new form with the necessary fields like first name, last name, email address, and phone number.

Make sure to set the last question as required. Once your form is ready, go to the ‘Responses’ tab and click on the spreadsheet icon to select the response destination. Choose to create a new spreadsheet, which will be linked to your Google Form.

• Open Google Forms and create your form.
• Set the last question as required.
• Link the form to a new Google Sheets spreadsheet.

After creating the spreadsheet, go to ‘Extensions’ > ‘Add-ons’ > ‘Get Add-ons’ to search for ‘Pabbly Connect Webhooks’ and install it. Once installed, go back to ‘Extensions’ > ‘Pabbly Connect’ > ‘Initial Setup’. Paste the webhook URL from Pabbly Connect into the appropriate field and set the trigger column to the last data column (e.g., F).

4. Integrate WhatsApp Using Pabbly Connect

Now that your Google Forms is set up, go back to Pabbly Connect and click on ‘Send On Event’ from the Extensions menu. This action will allow you to send a test submission to trigger the workflow. Fill out your Google Form with test data to initiate the webhook response.

Once you submit the form, you will see the response recorded in Pabbly Connect. Next, select WhatsApp Cloud API as your action application. Choose the action event as ‘Send Template Message’ and click on connect. You will need to enter your WhatsApp Cloud API credentials, including the token, phone number ID, and WhatsApp Business Account ID.

• Select WhatsApp Cloud API as the action application.
• Choose the action event ‘Send Template Message’.
• Enter your WhatsApp API credentials.

Make sure to create a permanent access token to avoid expiration issues. After entering the credentials, click on ‘Save’ to establish the connection.

5. Complete the Integration and Test

With the WhatsApp integration set up, you will now need to create a message template that will be sent to users upon form submission. This template can include dynamic fields like the user’s name and company name, which will be filled automatically.

Once your template is ready, go back to Pabbly Connect and select the template from the dropdown. Map the recipient’s mobile number and other required fields from the Google Form data. Ensure that the mobile number is written without the plus sign but includes the country code.

Finally, click on ‘Save and Send Test Request’ to verify that the integration works. You should receive a WhatsApp message confirming the successful integration. This entire process demonstrates how Pabbly Connect seamlessly connects Google Forms with WhatsApp, automating your communication workflow.

Conclusion

In this tutorial, we explored how to integrate Google Forms with WhatsApp using Pabbly Connect. By following these detailed steps, you can automate your messaging process and enhance user engagement effectively. Start using Pabbly Connect today to streamline your workflows!