How to Create a WhatsApp ChatBot for Cruise Booking

Learn how to create an automated WhatsApp ChatBot for cruise booking using Pabbly Chatflow. Follow our step-by-step tutorial for seamless integration. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your WhatsApp ChatBot

To create a WhatsApp ChatBot for cruise booking, start by accessing Pabbly Chatflow. Open a new tab and search for pabby.com/chatflow. This platform is essential for automating your WhatsApp messages and responses.

Once on the Pabbly Chatflow page, you will see options to sign in or sign up. If you are new, click on ‘Sign Up Free’ to receive 100 free credits every month. For existing users, simply sign in. After logging in, navigate to the dashboard and click on the ‘Access Now’ button under Pabbly Chatflow.

2. Creating Your WhatsApp ChatBot in Pabbly Chatflow

Now that you are in Pabbly Chatflow, it’s time to create your WhatsApp ChatBot. Click on the ‘+’ button to add a new flow. Name your flow as ‘WhatsApp Chatbot for Cruise Booking’. This is the starting point for your ChatBot.

• Choose your trigger event, which will start the flow.
• Select the option for keywords to trigger the ChatBot.
• Add keywords like ‘hi’ and ‘hello’ to initiate the ChatBot conversation.

After entering the keywords, press enter to add them to the list. This setup ensures that whenever a user sends these keywords, the ChatBot will respond with a welcome message and an image related to your cruise booking services.

3. Customizing Responses in Your ChatBot

In this section, we will customize the responses of your Pabbly Chatflow ChatBot. Start by adding a media button to send an image along with your welcome message. Click on the ‘Add Media’ button and upload an image from your gallery.

Next, add a text button for your welcome message. Write a message like ‘Hello! Welcome to Ocean Vista Cruises. How may I assist you today?’ To enhance user interaction, add quick reply buttons such as ‘Book Cruise’, ‘Get Pricing’, and ‘Talk to Agent’. This allows users to easily navigate through the options.

4. Collecting User Information with Pabbly Chatflow

To make your ChatBot more interactive, you need to collect user information. After the welcome message, prompt users to book a cruise by clicking on the ‘Book Cruise’ button. This action will trigger a list button that displays various cruise types.

• Add a list of cruise types like luxury cruise, family cruise, etc.
• Link the list to the ‘Book Cruise’ button for seamless navigation.
• Ask users for their full name, travel date, number of passengers, and budget through structured questions.

Each question should be linked to a contact custom field in Pabbly Chatflow to capture responses effectively. This setup allows your ChatBot to provide personalized messages based on user input.

5. Finalizing and Testing Your WhatsApp ChatBot

Once you have configured all the necessary elements in Pabbly Chatflow, it’s crucial to save your flow. Click on the save button to ensure all your settings are stored. After saving, test the ChatBot by sending the keywords you set earlier to your WhatsApp business account.

For example, if you send ‘hello’, the ChatBot should respond with the welcome message and options. Continue testing the flow by selecting various options to ensure everything works correctly. The ChatBot should dynamically respond based on the information provided by the user.

Conclusion

Creating a WhatsApp ChatBot for cruise booking using Pabbly Chatflow is a straightforward process. By following this tutorial, you can automate user interactions and streamline the booking process effectively. Start leveraging the power of automation for your business today!