How to Create a WhatsApp Chatbot for Catering Services

Learn how to create a WhatsApp Chatbot for your catering services using Pabbly Chatflow. Step-by-step guide to integrate various applications seamlessly. Explore how leading businesses automate customer interactions with carefully designed chat sequences that feel natural and helpful.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your WhatsApp Chatbot

To create a WhatsApp Chatbot for your catering services, start by accessing Pabbly Chatflow. Open a new tab in your browser and navigate to Pabbly.com/chartflow. This platform is essential for integrating various applications seamlessly.

Once on the Pabbly Chatflow landing page, you will see two options: ‘Sign Up for Free’ and ‘Sign In’. If you are a new user, click on ‘Sign Up for Free’ to receive 100 free credits each month. Existing users should click on ‘Sign In’ to access their accounts. After signing in, ensure your WhatsApp number is added by clicking the ‘Add WhatsApp Number’ button.

2. Creating Your AI Assistant in Pabbly Chatflow

Next, you will create an AI assistant for your catering services using Pabbly Chatflow. From the dashboard, navigate to the AI Assistant feature and click on ‘Add Assistant’. Here, you will name your assistant, something like ‘Catering Services Chatbot’.

• Click on ‘Add AI Assistant’ to open the settings window.
• Select the instruction type as ‘Custom Prompt’ or choose from pre-built examples.
• Set the temperature for responses, keeping it around 0.2 for focused answers.

After entering your assistant’s name and selecting the instruction type, you will connect the AI model. Choose ‘Open AI’ as the AI to use, and for the model, select ‘GPT-4 Mini’. Enter your OpenAI API key and click on ‘Connect’.

3. Configuring Settings for Your Chatbot

With your AI assistant created, it’s time to configure settings in Pabbly Chatflow. You can add header and footer messages related to your catering service. Additionally, set a stop keyword that users can type to halt the assistant’s responses.

• Specify the number of fallback retry attempts (1-10) for the assistant.
• Enter a fallback message that includes your support email for emergencies.
• Upload a knowledge source in .txt or PDF format to provide accurate responses.

Once these settings are configured, your chatbot will be equipped to handle inquiries efficiently. You can also customize the initial message that will be sent to users when they start a conversation.

4. Styling Your Catering Chatbot in Pabbly Chatflow

Now that your chatbot is functional, it’s time to style it using Pabbly Chatflow. You can customize the appearance of your WhatsApp Chatbot by changing colors, themes, shapes, and even the profile picture to match your catering service branding.

After styling, save your AI assistant by clicking on the ‘Save AI Assistant’ button. This action will finalize your chatbot setup and make it ready for use. You can also embed it on your website by copying the provided script.

5. Assigning Your AI Assistant to Contacts

Finally, you can assign your AI assistant to specific contacts using Pabbly Chatflow. Navigate to the inbox section, where you can select contacts to assign your chatbot. This feature allows your chatbot to respond to inquiries from multiple contacts simultaneously.

To enable AI auto replies for a contact list, go to the inbox settings and toggle the ‘Enable AI Auto Replies’ option. Select the contact list, and your AI assistant will automatically respond to all contacts in that list.

Conclusion

By following this tutorial, you can effectively create a WhatsApp Chatbot for your catering services using Pabbly Chatflow. This integration allows you to automate responses and enhance customer engagement efficiently. Start leveraging the power of AI for your business today!