Learn how to broadcast WhatsApp messages for your hotel business using Pabbly Chatflow. Follow our step-by-step guide to enhance your communication. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Chatflow for WhatsApp Broadcasts

To start broadcasting WhatsApp messages for your hotel business, you first need to access Pabbly Chatflow. Open a new tab and enter the URL Pabbly.com/chatflow to reach the official page. This platform is designed to automate WhatsApp communications, making it ideal for hotel businesses looking to streamline their messaging.

Once on the Pabbly Chatflow page, you have options to sign in or sign up. If you’re new, click on the ‘Sign Up’ button. Existing users should click ‘Sign In’. After logging in, you will see your dashboard where you can manage your WhatsApp account and initiate broadcasts.


2. Creating a WhatsApp Template in Pabbly Chatflow

Before sending out broadcast messages, you need to create a WhatsApp template using Pabbly Chatflow. Navigate to the ‘Templates’ section in your dashboard. Here, you can create a new template by clicking the ‘Plus Add Template’ button. This template will be essential for your broadcast messages.

  • Select the template category as ‘Marketing’.
  • Name your template, for example, ‘Hotel’.
  • Choose the language, such as English.

Once you have filled out these details, you can format your message. Use symbols to make certain parts bold, and add interactive elements like buttons for user engagement. After finalizing your template, click on the ‘Submit’ button to send it for approval.


3. Broadcasting WhatsApp Messages Using Pabbly Chatflow

With your WhatsApp template approved, you can now create a broadcast message through Pabbly Chatflow. Go back to the dashboard and click on the ‘Broadcast’ option. Here, you can start a new broadcast by clicking the ‘Plus Add Broadcast’ button. This is where you will configure your message and select your audience.

When prompted, choose the broadcast type as ‘Broadcast Campaign’ and provide a name for your broadcast. Select the contact list you want to target; you can choose ‘All Unassigned Contacts’ or any specific list you have created. Next, you will be asked to select the message type:

  • Pre-approved Template Message
  • Regular Message

For this tutorial, select the pre-approved template you created earlier. After selecting your template, fill in the recipient details and choose whether to schedule the message or send it instantly.


4. Sending a Test Message via Pabbly Chatflow

Before launching your broadcast to all users, it’s wise to send a test message using Pabbly Chatflow. After configuring your broadcast settings, click on the ‘Send Test Message’ button. This feature allows you to preview how your message will look when delivered to your users.

Once you send the test message, you should receive a notification confirming the successful delivery. This step ensures that your message format and content appear as intended. If everything looks good, you can proceed to finalize your broadcast by clicking the ‘Add Broadcast’ button to make it live.


5. Conclusion: Effective Communication for Your Hotel Business

Using Pabbly Chatflow to broadcast WhatsApp messages can significantly enhance communication for your hotel business. By following these detailed steps, you can easily create templates, configure broadcasts, and reach your audience effectively. This automation not only saves time but also ensures that your messages are delivered consistently.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

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Now that you understand how to utilize Pabbly Chatflow for WhatsApp broadcasts, you can start implementing this tool to improve your hotel’s customer engagement and service efficiency.