How to Automatically Send WhatsApp Messages to Knorish Contact Form Submitters Using Pabbly Connect

Learn how to integrate Knorish with WhatsApp using Pabbly Connect to automatically send messages to contact form submitters. Step-by-step tutorial included. Revolutionize your productivity approach with just a few strategic clicks. Uncover professional methods for connecting applications and creating workflows that reclaim hours of your week.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for WhatsApp Automation

Pabbly Connect is a powerful automation platform that allows you to seamlessly integrate various applications. In this tutorial, we will use Pabbly Connect to automate the process of sending WhatsApp messages to users who submit a contact form on Knorish. This integration eliminates the need for manual follow-ups, ensuring timely communication with your customers.

With Pabbly Connect, you can set up workflows that trigger actions based on specific events. In this case, we will set up a workflow that sends a WhatsApp message automatically when a Knorish contact form is submitted. This process is user-friendly and requires no coding skills.

2. Setting Up Pabbly Connect for Knorish Integration

To get started with the integration, first, visit the Pabbly website and navigate to the Pabbly Connect product page. If you are a new user, sign up for a free account to get started. Once logged in, you will see the dashboard of Pabbly Connect.

Follow these steps to set up your workflow:

• Click on the ‘+’ icon to create a new workflow.
• Name your workflow (e.g., ‘Knorish to WhatsApp Integration’).
• Select ‘Knorish’ as the application and choose the trigger event as ‘Contact Form Submitted’.

After setting up the trigger, Pabbly Connect will provide a webhook URL. Copy this URL as you will need it to connect with your Knorish account. This is a crucial step in ensuring that your Knorish contact form submissions trigger the WhatsApp messages.

3. Configuring Knorish Settings for Webhook

Now that you have the webhook URL from Pabbly Connect, log into your Knorish account. Navigate to the settings section and locate the integrations tab. Here, you will find the option to add a webhook.

To configure the webhook, follow these steps:

• Paste the copied webhook URL into the designated field.
• Click on ‘Test and Save’ to ensure the connection is successful.

Once you have saved the settings, return to Pabbly Connect. You should now see a successful response indicating that the connection has been established. This means your Knorish contact form is now linked to Pabbly Connect, ready to send WhatsApp messages automatically.

4. Validating WhatsApp Numbers with Pabbly Connect

Next, we need to validate the WhatsApp numbers of the contact form submitters. In Pabbly Connect, add an action step by selecting the ‘360 Dialog’ application. Choose the action event as ‘Check Contact Number’. This step ensures that the number provided by the user is a valid WhatsApp number.

To set this up:

Connect your 360 Dialog account by providing the required API key and domain. Map the WhatsApp number received from the Knorish form submission.

After saving this step, Pabbly Connect will check the validity of the number. If the number is valid, the workflow can proceed to send the WhatsApp message; if not, the process will stop, ensuring that messages are only sent to valid contacts.

5. Sending WhatsApp Messages Automatically

Finally, to send the WhatsApp message, add another action step in Pabbly Connect and select ‘360 Dialog’ again, this time choosing the action event ‘Send Template Message’. This step allows you to configure the message that will be sent to the user after they submit the contact form.

Follow these steps to complete the setup:

Select the appropriate message template that you have created and approved on 360 Dialog. Map the necessary fields, such as the recipient’s WhatsApp number and any dynamic content like the user’s name and message subject.

Once configured, save your workflow in Pabbly Connect. Now, every time a user submits the contact form on Knorish, they will automatically receive a WhatsApp message, enhancing customer engagement and follow-up.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automatically send WhatsApp messages to Knorish contact form submitters. By following the steps outlined, you can streamline your communication process and ensure timely responses to your customers. This integration not only saves time but also improves customer satisfaction by providing immediate feedback after form submissions.