Hotels Stopped Missing Bookings After This Bot | Pabbly Chatflow Full Setup 🔥

Learn how to set up an automated WhatsApp chatbot for hotels bookings using Pabbly Chatflow. Follow this step-by-step tutorial to stop missing bookings! Discover practical methods for designing chat sequences that capture leads, answer questions, and guide users to the next step in your funnel.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Chatflow for Your Hotel

To create an automated WhatsApp chatbot for hotels, start by accessing Pabbly Chatflow. Visit the Pabbly website and log in to your account. If you are a new user, click on the ‘Sign Up Free’ option to create an account and receive 100 free credits each month.

Once logged in, navigate to the Pabbly Chatflow dashboard. Here, you will manage all your WhatsApp numbers and create your chatbot flows. Click on the ‘Flows’ option to access the flow builder, where you can start designing your automated chatbot.

2. Creating Your Chatbot Flow in Pabbly Chatflow

In Pabbly Chatflow, click on the ‘+ Add Flow’ button to start creating your new flow. Name your flow something descriptive, such as ‘Hotel Bookings Chatbot.’ This is essential for easy identification later. After naming, familiarize yourself with the flow builder, where you will set up triggers and actions.

• Select your trigger event, which will start the flow.
• Choose the keyword trigger, such as ‘hi’ or ‘hello’ that users will send to initiate the chat.
• Add a welcome message that greets users and offers options like booking a room or checking pricing.

After setting up these initial elements, save your flow to ensure all changes are stored. This is crucial to prevent losing any progress as you continue building your chatbot.

3. Adding Interactive Features to Your Chatbot

Next, enhance your Pabbly Chatflow chatbot by adding interactive features. After the welcome message, create buttons for user options such as ‘Book a Room,’ ‘Check Pricing,’ and ‘Talk to Reception.’ This will allow users to navigate easily through the chatbot.

For each button, set up corresponding messages or actions. For the ‘Book a Room’ button, create a list of room types available at your hotel. Ensure that users can select their preferred room type, which will trigger further questions about their booking details.

• Add a list button that presents room types like ‘Family Suite,’ ‘Deluxe Room,’ etc.
• Link the selection to a follow-up question asking for user details, such as full name and contact number.

This setup ensures that users receive personalized responses based on their selections, enhancing their interaction with your hotel.

4. Finalizing Your Chatbot Setup in Pabbly Chatflow

Once you have added all interactive features, it’s time to finalize your chatbot in Pabbly Chatflow. Ensure that each user input, such as check-in date, checkout date, and guest count, is captured accurately. This will allow your chatbot to provide a summary of the booking request.

For the completion message, create a text response that thanks users for their booking request and summarizes their details. Use dynamic fields to insert user-specific information like their name and chosen room type. This personal touch enhances user satisfaction and encourages bookings.

After thoroughly reviewing your flow, click the save button to ensure all changes are updated. This step is crucial to prevent any data loss and ensure your chatbot is ready for users.

5. Testing Your Chatbot Before Launch

Before launching your automated WhatsApp chatbot, conduct thorough testing to ensure it functions correctly. In Pabbly Chatflow, use the preview feature to simulate user interactions. This allows you to see how the chatbot responds to various inputs and ensures the flow behaves as expected.

Test different scenarios, such as booking a room, checking pricing, and talking to the receptionist, to ensure all paths are functioning. Make adjustments as necessary to improve user experience. Once satisfied with the performance, your chatbot is ready to go live!

Conclusion

In conclusion, setting up an automated WhatsApp chatbot for hotels using Pabbly Chatflow can significantly enhance your booking process. By following this detailed tutorial, you can stop missing bookings and provide instant responses to your guests. Implementing this system not only improves customer service but also boosts your hotel’s efficiency.