Get Notified on WhatsApp When a Jotform is Submitted Using Pabbly Connect

Learn how to integrate Jotform with WhatsApp using Pabbly Connect to receive instant notifications on form submissions. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Jotform and WhatsApp Integration

To get started with the integration of Jotform and WhatsApp, you first need to access Pabbly Connect. Open your browser and navigate to the Pabbly Connect website by typing ‘Pabbly.com’. Once there, click on the ‘Products’ menu and select ‘Pabbly Connect’.

If you are a new user, click on ‘Sign Up for Free’ to create an account. If you already have an account, simply click on ‘Sign In’ to enter your dashboard. Once logged in, you can start creating a workflow to connect Jotform with WhatsApp through Pabbly Connect.

2. Creating a Workflow in Pabbly Connect

After accessing Pabbly Connect, you will see your dashboard. Click on the plus icon to create a new workflow. Name your workflow something descriptive, like ‘Jotform to WhatsApp Integration’. Then, click on ‘Create’ to proceed.

• Select ‘Jotform’ as the trigger application.
• Choose ‘New Response’ as the trigger event.
• Copy the generated webhook URL for later use.

This setup allows Pabbly Connect to listen for new form submissions on Jotform, which will trigger the next steps in your workflow.

3. Setting Up Jotform for Webhook Integration

Now, navigate to your Jotform account where you have created your contact form. Click on the form you want to integrate, and go to the ‘Settings’ tab. Here, select ‘Integrations’, then search for ‘Webhooks’. Paste the webhook URL you copied from Pabbly Connect into the designated field and complete the integration.

Ensure that your Jotform is set up to collect necessary details like full name, email address, and phone number. This data will be sent to Pabbly Connect upon form submission, enabling WhatsApp notifications to be sent to the specified number.

4. Configuring WhatsApp Notifications via Pabbly Connect

With the Jotform set up, return to your Pabbly Connect workflow. In the action step, choose ‘360 Dialog’ as the application to send WhatsApp messages. Select ‘Send Template Message’ as the action event.

• Connect your 360 Dialog account by entering the API key and domain.
• Select the template you created for WhatsApp notifications.
• Map the recipient’s phone number and the message body fields.

This step ensures that whenever a form is submitted, Pabbly Connect captures the data and sends a WhatsApp message to the specified number, including the customer details.

5. Testing and Verifying Your Integration

After setting up the workflow, it’s crucial to test the integration. Fill out the Jotform with sample data and submit it. Check the WhatsApp number of the form owner to confirm that the notification is received successfully.

If everything is configured correctly, you should see a message containing the details of the form submission on WhatsApp. This confirms that the integration between Jotform and WhatsApp via Pabbly Connect is working seamlessly and you are receiving real-time notifications.

Conclusion

In this tutorial, we explored how to set up an integration between Jotform and WhatsApp using Pabbly Connect. By following these steps, you can ensure that you receive immediate notifications whenever a customer submits a form, enhancing your responsiveness and customer service. With Pabbly Connect, automating your workflows becomes simple and efficient.