Create Automated WhatsApp Store Using Pabbly Chatflow

Learn how to create an automated WhatsApp store using Pabbly Chatflow with this step-by-step tutorial, integrating YouTube and Box seamlessly. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your WhatsApp Store

To create an automated WhatsApp store using Pabbly Chatflow, the first step is to access the platform. Open a new tab and navigate to Pabbly.com/chatflow. This is the official page of Pabbly Chatflow, designed for WhatsApp automation.

Here, you can either sign in if you are an existing user or click on the ‘Sign up free’ option to create a new account and receive 100 free credits every month. Once logged in, you will be directed to the Pabbly Chatflow dashboard where you can manage your WhatsApp numbers and start building your store.

2. Creating Your WhatsApp Chatbot with Pabbly Chatflow

After accessing Pabbly Chatflow, the next step is to create your WhatsApp chatbot. Click on the ‘Flows’ option in the left sidebar. This section allows you to build various types of chatbots using a user-friendly drag-and-drop interface.

• Click on the ‘+ Add Flow’ button.
• Enter a name for your flow, such as ‘Create Automated WhatsApp Store Using Pabbly Chatflow’.
• Select your trigger event, which in this case will be keywords or regex.

Once you have set up the initial flow, you can start adding messages and actions that the chatbot will perform when users interact with it.

3. Designing the Chatbot Flow with Pabbly Chatflow

To design your chatbot flow, you will utilize various components within Pabbly Chatflow. Start by adding a welcome message that greets users when they send a message to your WhatsApp store.

For example, you can write, ‘Hi there! Welcome to Fresh Basket Grocery Store. How can we assist you today?’ and add buttons for options like ‘View Items’, ‘Delivery Slots’, and ‘Contact Us’. Connect these buttons to their respective actions, such as displaying available items or providing delivery information.

• Add media buttons to showcase products with images and descriptions.
• Create dynamic responses to capture user data, such as their name and contact number.
• Ensure to save your flow regularly to avoid losing progress.

After designing the flow, it will be ready to handle customer inquiries automatically, providing real-time responses.

4. Testing Your Automated WhatsApp Store

Once your chatbot is designed, it’s essential to test it to ensure everything functions correctly. Use your WhatsApp business account to send a message and see how Pabbly Chatflow responds.

For instance, when you send a greeting, the bot should reply with the welcome message and present the buttons you created. Test each button to verify that they lead to the correct actions, such as displaying items or confirming orders. This step is crucial to ensure a seamless user experience.

5. Finalizing and Launching Your WhatsApp Store

After testing your automated WhatsApp store, it’s time to finalize and launch it. Make any necessary adjustments based on your testing, ensuring that all responses are accurate and helpful. Once satisfied, click the ‘Save’ button to ensure your flow is active.

Your automated WhatsApp store is now live, ready to interact with customers 24/7. With Pabbly Chatflow, you can manage customer queries efficiently without manual intervention, enhancing your business operations.

Conclusion

Creating an automated WhatsApp store using Pabbly Chatflow allows businesses to streamline customer interactions effectively. By following the steps outlined above, you can set up a responsive chatbot that enhances user experience and drives sales. Automate your store today with Pabbly Chatflow for seamless operations!