Learn how to create a WhatsApp chatbot for nutrition consultations using Pabbly Chatflow in this detailed step-by-step tutorial. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Chatflow for Your Chatbot

To create a WhatsApp chatbot for your nutrition consultations, you first need to access Pabbly Chatflow. Start by entering the URL Pabbly.com/chatflow in your web browser. This will take you to the Pabbly Chatflow landing page.

On this page, you will find options to sign in or sign up. If you are a new user, click on the ‘Sign Up Free’ button to create an account. Existing users can simply sign in. Remember, signing up gives you 100 free credits each month to practice using Pabbly Chatflow.


2. Creating Your Chatbot Flow in Pabbly Chatflow

Once logged into Pabbly Chatflow, navigate to the dashboard where you will see various options. Click on the ‘Flows’ option from the sidebar to start building your chatbot flow. This will lead you to the flow builder page.

  • Click on the ‘Add Flow’ button.
  • Provide a name for your flow, such as ‘WhatsApp Chatbot for Nutrition Consultation’.
  • Select the trigger event as ‘Keyword Rejects Match’.

In this section, you will set up keywords that will trigger your chatbot. For example, you can use the keyword ‘nutrition’ to initiate the chatbot whenever a user sends a message containing this word. This functionality is crucial for engaging users effectively through Pabbly Chatflow.


3. Designing Chatbot Interactions Using Pabbly Chatflow

After setting up the trigger, it’s time to create the interactions for your users. Use the drag-and-drop feature to add a text node where you will enter a welcome message. For instance, you can greet users with: ‘Hi there! Welcome to XYZ Nutritionist, your personal guide to healthier living. How can I help you today?’

  • Create buttons for user options, such as ‘Consultation Service’ and ‘Talk to Nutritionist’.
  • Set up a list node to display the services offered.
  • Add items to the list, including options like ‘One-Time Diet Plan’ and ‘Monthly Consult’.

By structuring your chatbot interactions this way, Pabbly Chatflow allows you to provide personalized experiences for your clients, enhancing user engagement and satisfaction.


4. Collecting User Information Through Pabbly Chatflow

Once users select a service, your chatbot should collect necessary information such as their name, email address, and preferred consultation date. To do this, create a series of question nodes in Pabbly Chatflow.

For each question, specify the contact custom fields where the responses will be stored. For example, after asking for the user’s full name, you can store this response in a custom field named ‘Full Name’. Similarly, follow this process for collecting email and preferred date.

After gathering this information, you can send a confirmation message back to the user, summarizing their details. This message can include buttons for options like ‘Confirm Details’ or ‘Edit Details’. This feature ensures clarity and allows users to make adjustments if necessary.


5. Testing Your Chatbot with Pabbly Chatflow

After designing your chatbot and collecting user information, it’s essential to test the entire flow. Navigate to the inbox section in Pabbly Chatflow where you can see messages received from users.

Send a test message through WhatsApp to the number connected to your Pabbly Chatflow account. Ensure that the chatbot responds with the correct welcome message and that all buttons and options function as intended.

By testing your chatbot, you can confirm that all interactions are seamless and that users receive timely responses. This step is crucial for ensuring the success of your WhatsApp chatbot for nutrition consultations.


Conclusion

In this tutorial, we explored how to create a WhatsApp chatbot for your nutrition consultations using Pabbly Chatflow. From accessing the platform to designing interactions and testing your chatbot, each step is essential for effective user engagement. Start using Pabbly Chatflow today to enhance your nutrition consultation services!

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.