Businesses Are Using This to Manage Google Reviews!

Learn how to manage Google Reviews systematically using Pabbly Connect and Google Sheets. Automate your review process with this detailed tutorial. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google Reviews

To manage Google Reviews effectively, you need to access Pabbly Connect. Begin by opening a new tab and navigating to pabby.com/connect. This will lead you to the Pabbly Connect landing page where you can either sign in or sign up for free.

If you’re new to Pabbly Connect, signing up gives you 100 free tasks every month to explore its features. Existing users can simply sign in to create their workflow. This is the first step in automating the process of capturing reviews from your Google Business Profile into Google Sheets.

2. Creating a Workflow in Pabbly Connect

Once signed in, you will see the Pabbly Connect dashboard. Here, you can create a new workflow that consists of a trigger and action. The trigger will be set to Google Business Profile, capturing new reviews. For the event, select ‘New Review’. Click on the connect button to set this up.

• Select your Google account associated with your business profile.
• Allow Pabbly Connect access to your account.
• Choose your business location from the dropdown.

After saving and sending a test request, the last review posted on your Google Business Profile will be captured. This is how Pabbly Connect begins the automation process.

3. Posting a Review to Test the Integration

To ensure everything is working correctly, post a new review on your Google Business Profile. For example, you can write, ‘Great quality at fair price,’ and give it a four-star rating. After posting the review, return to your Pabbly Connect workflow and click on the ‘Save and Send Test Request’ button.

Upon clicking, you should see the captured response reflecting your new review. This response will include the reviewer’s name, star rating, and review text, confirming that Pabbly Connect is successfully capturing data from Google.

4. Adding Review Data to Google Sheets

Next, you will need to add an action step in the workflow to send the captured review data to Google Sheets. For the action application, select Google Sheets and set the event to ‘Add New Row’. Click the connect button to proceed.

• Select the spreadsheet named ‘Customer Review Insights’.
• Choose the specific sheet where you want the data to be stored.
• Map the customer name, review text, and star rating from the previous step.

Once you have mapped the data, click on the ‘Save and Send Test Request’ button. If successful, the review data will appear in your Google Sheets, demonstrating how Pabbly Connect facilitates seamless data transfer.

5. Finalizing the Automation Process

Now that the connection between your Google Business Profile and Google Sheets is established, every new review posted will automatically populate in your Google Sheets. This automation helps businesses manage reviews efficiently. using Pabbly Connect

It’s important to note that Google Business Profile is a polling-based application. Therefore, it checks for new data every 60 minutes. You can adjust this interval by right-clicking on the action and selecting the trigger time option. Choose your desired interval, and save the settings to finalize your automation.

Conclusion

Using Pabbly Connect to manage Google Reviews and integrate them into Google Sheets is an effective way to streamline your review management process. This tutorial detailed the steps necessary to set up this automation, ensuring you capture and analyze customer feedback effortlessly.