Broadcast Messages and API Campaigns with Pabbly Chatflow: A Comprehensive Tutorial

Learn how to use Pabbly Connect and Pabbly Connect for effective broadcast messaging and API campaigns. Step-by-step guide included. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Chatflow and Pabbly Connect

Pabbly Connect is an automation solution that allows you to integrate various applications seamlessly. In this tutorial, we will explore how to use Pabbly Connect alongside Pabbly Chatflow to send broadcast messages on WhatsApp and set up API campaigns. This integration provides a powerful way to engage your users effectively.

To get started, log into your Pabbly Chatflow account. From the left sidebar, navigate to the ‘Broadcast’ section. Here, you can view details about your previous broadcasts, including total broadcasts sent, live broadcasts, and scheduled broadcasts. This dashboard is essential for managing your messaging campaigns effectively.

2. Creating a Broadcast Campaign in Pabbly Chatflow

To create a broadcast campaign, click on the ‘Add Broadcast’ button. In the broadcast type selection, choose ‘Campaign’ to send a direct broadcast message. Enter a name for your broadcast, such as ‘New Blog Announcement’. This name will help you identify the campaign later. using Pabbly Connect

• Select the contact list to whom you want to send the message.
• Choose the message type: either a pre-approved template message or a regular message.
• If using a template, ensure it is approved by Meta (Facebook).

After selecting the contact list and message type, you can proceed to customize your message. If you opt for a regular message, ensure that you have an active 24-hour chat window with your contacts to comply with WhatsApp’s messaging policies.

3. Customizing Your Broadcast Message

In the message customization section, you can select the type of message you wish to send. For instance, if you choose to send an image, you can upload the file or provide a URL. You can also add captions and other media types such as videos or audio files. using Pabbly Connect

For template messages, select the approved template from your Pabbly Chatflow account. You can insert dynamic fields to personalize the message, such as including the recipient’s name or specific blog details. This personalization enhances user engagement.

• Use placeholders for dynamic content in your template.
• Preview your message to ensure it appears correctly before sending.
• Test the broadcast message to verify delivery and appearance.

Once you are satisfied with your message, you can either send it immediately or schedule it for a later time. This flexibility allows you to plan your communication strategy effectively.

4. Setting Up an API Campaign with Pabbly Connect

To set up an API campaign, go back to the ‘Add Broadcast’ button and select ‘API Campaign’ as the broadcast type. Give your API campaign a name, such as ‘Order Confirmation’. This name will help you track the purpose of the campaign.

Next, select the approved template message you wish to use for this campaign. This template will be triggered through API calls made via Pabbly Connect. Ensure that your API request contains all necessary parameters required by the template.

Define the body parameters in your API request. Use JSON format for your API calls. Test the API campaign to ensure it functions correctly.

By integrating your e-commerce platform with Pabbly Connect, you can automate the process of sending WhatsApp messages based on specific triggers, such as new orders. This automation saves time and enhances customer communication.

5. Testing and Finalizing Your Campaigns

After setting up both your broadcast and API campaigns, it’s crucial to test them. Use the test feature provided in Pabbly Chatflow to send a test message to your own WhatsApp number. This step ensures that the messages are formatted correctly and that all dynamic fields are populating as expected.

Once testing is complete and you are satisfied with the results, you can finalize your campaigns. Click on the ‘Add Broadcast’ button to save your settings. You will see the status of your broadcasts in the dashboard, where you can monitor delivery and engagement metrics.

Utilizing the capabilities of Pabbly Connect and Pabbly Chatflow together allows you to create effective communication strategies that engage your audience through WhatsApp. Whether through direct broadcasts or automated API campaigns, these tools provide a seamless experience.

Conclusion

In this tutorial, we explored how to use Pabbly Connect and Pabbly Chatflow to send broadcast messages and set up API campaigns effectively. You can engage your audience through personalized messaging on WhatsApp, enhancing your communication strategy.