Broadcast Messages and API Campaigns Using Pabbly Chatflow: A Comprehensive Guide

Learn how to effectively use Pabbly Chatflow for broadcasting messages and setting up API campaigns in this detailed tutorial shows you how to build powerful chat automation that engages visitors and converts prospects—without any coding required.

Watch Step By Step Video Tutorial Below

1. Overview of Pabbly Chatflow

Pabbly Chatflow is a powerful platform that enables users to connect with their audience via WhatsApp. In this tutorial, we will explore how to utilize Pabbly Chatflow to send broadcast messages effectively and set up API campaigns. By leveraging Pabbly Chatflow, you can streamline communication and automate interactions with your users. using Pabbly Connect

To get started, log into your Pabbly Chatflow account. Once logged in, navigate to the left sidebar and select the ‘Broadcast’ section. Here, you will find various metrics related to your broadcast campaigns, including total broadcasts sent and scheduled broadcasts. This section serves as your control center for managing WhatsApp communications.

2. Creating Broadcast Messages in Pabbly Chatflow

To create a broadcast message, start by clicking the ‘Add Broadcast’ button in the Broadcast section. You will be prompted to choose the type of broadcast you wish to create. In Pabbly Chatflow, you can select either a ‘Campaign’ or an ‘API Campaign.’ For this part, we will focus on creating a standard broadcast campaign. using Pabbly Connect

• Select the broadcast type as ‘Campaign’.
• Enter a name for your broadcast, such as ‘New Blog Announcement’.
• Choose your contact list from the dropdown menu.

After entering these details, you will be asked to select the type of message you want to send. Pabbly Chatflow allows you to send either pre-approved template messages or regular messages. Remember, regular messages can only be sent within a 24-hour active chat window with the user.

3. Setting Up API Campaigns with Pabbly Chatflow

API Campaigns in Pabbly Chatflow enable you to send WhatsApp messages through external applications. To set this up, click the ‘Add Broadcast’ button and select ‘API Campaign’ as your broadcast type. This allows you to connect Pabbly Chatflow with other platforms, automating the process of sending messages based on external triggers. using Pabbly Connect

For example, if you run an e-commerce store, you can set up an API Campaign to send order confirmations via WhatsApp. Select the appropriate template from your approved list, and give your campaign a name, such as ‘Order Confirmation.’ This template will be used to send automated messages whenever a new order is placed.

• Choose the template that matches your message requirements.
• Define the parameters that will be dynamically filled when messages are sent.

After configuring your API Campaign, you can test it by sending a test message to ensure everything is set up correctly. This feature is crucial for verifying that your API calls are functioning as intended before going live.

4. Testing Broadcasts in Pabbly Chatflow

Once you have created your broadcast message or API campaign, it’s essential to test it. Pabbly Chatflow provides a straightforward way to send test messages to ensure that your configurations work as expected. In the Broadcast section, find the test option and enter the mobile number of the recipient. using Pabbly Connect

After entering the recipient’s details, click the ‘Send Test Message’ button. This action will send a preview of your broadcast message to the specified WhatsApp number. You can check the message received to confirm that all dynamic fields are populated correctly, and the message format adheres to your specifications.

Testing is a critical step in the process, as it helps catch any errors before the actual broadcast is sent to all contacts. Make sure to review the content of the test message thoroughly to ensure that it meets your expectations.

5. Scheduling Broadcasts in Pabbly Chatflow

Pabbly Chatflow allows you to schedule broadcasts for future dates, enhancing your messaging strategy. After creating your broadcast message, you can choose to send it immediately or schedule it for later. To schedule a broadcast, select the option to schedule and choose your desired date and time. using Pabbly Connect

For instance, if you want to send a message announcing a new blog post, you can set it to go out at a specific time when your audience is most active. After setting the date and time, click ‘Add Broadcast’ to finalize your scheduling. This feature helps you reach your audience at optimal times without manual intervention.

Once scheduled, you can view all your broadcasts, including their statuses, in the Broadcast section of Pabbly Chatflow. You can also modify or delete scheduled broadcasts as needed, ensuring flexibility in your communication strategy.

Conclusion

In this tutorial, we explored how to use Pabbly Chatflow for sending broadcast messages and setting up API campaigns. By utilizing Pabbly Chatflow, you can streamline communication, automate processes, and enhance user engagement through effective messaging strategies. Start leveraging Pabbly Chatflow today to improve your WhatsApp communication.