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Boost Your Business with a Fully Automated WhatsApp Chatbot

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating WhatsApp with Google Sheets, you first need to access Pabbly Connect. This platform enables seamless automation between various applications, including WhatsApp and Google Sheets.

Upon accessing Pabbly Connect, you will need to log in or sign up for a new account. This will give you access to the integration features that allow you to connect your WhatsApp and Google Sheets.

2. Creating a WhatsApp Chatbot with Pabbly Connect

Once you are logged into Pabbly Connect, the next step is to create a WhatsApp chatbot. This chatbot will handle customer queries and event planning requests. To do this, navigate to the Pabbly Chatflow application.

Open the Pabbly Chatflow app from your dashboard.
Select the option to create a new flow for your chatbot.
Set up the trigger event for the chatbot using keywords.

After setting up the trigger, you can design the flow of conversation. This includes greeting messages and options for users to select, which will guide them through the event planning process.

3. Collecting Event Details Using Pabbly Connect

In this section, you will use Pabbly Connect to collect details about the event from users. After the user selects options in the WhatsApp chatbot, you will ask for their name, event type, date, number of guests, and location.

Ask for the user’s name and store it in a custom field.
Request the event type by providing a list of options.
Collect the date, number of guests, and location from the user.

These details will be stored in the variables created in Pabbly Connect, which will later be used to populate the Google Sheet.

4. Integrating WhatsApp with Google Sheets Using Pabbly Connect

After collecting the event details, the next step is to integrate the WhatsApp chatbot with Google Sheets using Pabbly Connect. This integration allows you to automatically save the collected data into a Google Sheet.

To do this, you will create an API request in Pabbly Connect that sends the event data to your Google Sheet. You will specify the fields that need to be filled in the sheet, such as the user’s name, event type, date, and location.

5. Sending Confirmation Messages and Using AI Assistant

Upon successful data entry into Google Sheets, you can send a confirmation message back to the user through WhatsApp. This will inform them that their event planning request has been received.

Additionally, you can assign an AI assistant within Pabbly Connect to answer any further queries the user may have. This AI assistant can respond based on the knowledge base you provide, ensuring accurate and helpful responses.

Make sure to save your flow in Pabbly Connect to retain all the settings and configurations you have made.

Conclusion

In this tutorial, we explored how to integrate WhatsApp with Google Sheets using Pabbly Connect. By following these steps, you can automate customer interactions and efficiently manage event planning tasks.