Learn how to set up an automated WhatsApp cart reminder system using Pabbly Connect to boost sales effortlessly. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To set up an automated WhatsApp cart reminder using Pabbly Connect, start by visiting pabby.com/connect. This platform is essential for integrating Shopify and WhatsApp, allowing seamless communication with your customers.

If you are new to Pabbly Connect, click on the ‘Sign Up Free’ button to create an account. Existing users can simply sign in. Pabbly Connect offers 100 free credits monthly for new users, making it easy to start automating your workflows.

2. Creating a Workflow in Pabbly Connect

Once logged into Pabbly Connect, click on the ‘Create Workflow’ button to begin. You will be prompted to choose between the new beta version or the classic version. For this tutorial, select the new beta version for a more modern experience.

  • Click on ‘Create Workflow’.
  • Name your workflow, e.g., ‘Send Auto WhatsApp Cart Reminders’.
  • Select a folder to save the workflow.
  • Click on ‘Create’.

This setup is crucial as it lays the foundation for your automation process. After creating the workflow, you will need to set a trigger and an action for the workflow.

3. Setting Up Shopify Trigger in Pabbly Connect

In the newly created workflow, the next step is to set up the trigger application. For this automation, select Shopify as your trigger application. This allows Pabbly Connect to monitor your Shopify store for abandoned carts.

Choose the event ‘New Abandoned Checkouts’ to trigger the workflow. After selecting this, connect your Shopify account by clicking on the ‘Connect’ button. You can either add a new connection or select an existing one, depending on your previous setup.

  • If adding a new connection, enter your Shopify subdomain and API access token.
  • To find your subdomain, look at your Shopify store URL.
  • Generate the API access token from your Shopify account settings.

Once the connection is established, you can proceed to test the trigger to ensure it captures the abandoned cart data correctly.

4. Configuring WhatsApp Action in Pabbly Connect

After setting up the trigger, the next step is to configure the action application in Pabbly Connect. Search for and select the WhatsApp Cloud API as your action application. This integration will allow you to send template messages to customers who abandon their carts.

For the action event, select ‘Send Template Message’. Connect your WhatsApp Cloud API account by clicking on the ‘Connect’ button. Similar to the Shopify setup, you can add a new connection or select an existing one.

Enter your WhatsApp API token, Phone Number ID, and Business Account ID. Generate these details from your WhatsApp API setup in the Meta developers console. Ensure you have created a template for the abandoned cart message.

Once your WhatsApp account is connected, map the necessary fields such as the receiver’s phone number and template ID to send personalized messages to your customers.

5. Testing and Activating Your Pabbly Connect Workflow

With both the trigger and action configured, it’s time to test your workflow in Pabbly Connect. Start by simulating an abandoned cart on your Shopify store. After waiting for the polling period, check if the WhatsApp message is received.

If the test is successful, you will see a confirmation that the message was sent. Ensure that your WhatsApp account received the template message with the correct details. This confirms that your automation is working correctly.

Finally, activate your workflow in Pabbly Connect to start automatically sending WhatsApp reminders for abandoned carts to your customers. This setup not only boosts your sales but also enhances customer engagement.

Conclusion

By following this detailed tutorial, you can effectively set up an automated WhatsApp cart reminder system using Pabbly Connect. This integration helps recover lost sales and improves customer communication, making your Shopify store more efficient.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.