Automatically Reply to a New Google Review Using Pabbly Connect

Learn how to automatically reply to new Google reviews using Pabbly Connect. Follow this step-by-step guide to set up your workflow without any coding. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google Reviews

To begin the automation process, you need to access Pabbly Connect. This platform allows you to create workflows that connect different applications seamlessly. Start by logging into your Pabbly Connect account.

Once logged in, click on the ‘Create New Workflow’ button. Name your workflow something descriptive, like ‘Automatic Reply Sending on Google Reviews’, and save it. This sets the stage for automating responses to new Google reviews.

2. Triggering New Google Reviews in Pabbly Connect

In this step, you will configure Pabbly Connect to check for new reviews on your Google My Business account. Select ‘Google My Business’ as your trigger app and choose ‘New Review’ as the trigger event. using Pabbly Connect

• Select your Google My Business account credentials.
• Choose the specific business location for which you want to track reviews.
• Save the settings and send a test request to fetch the latest review.

This test will verify that Pabbly Connect can successfully pull the latest review details, including the reviewer’s name and rating. Ensure all details are mapped correctly for the next steps.

3. Configuring Automatic Replies to Reviews

Now that you have set up the trigger for new reviews, it’s time to configure Pabbly Connect to automatically reply. Again, select ‘Google My Business’ as your action app, and choose ‘Create a Reply’ as the action event. using Pabbly Connect

Connect to the same Google My Business account you used earlier. In the reply configuration, map the reviewer’s display name to personalize your response. For example, you can write, ‘Thank you for your review, {reviewer_name}!’, where {reviewer_name} is dynamically replaced with the actual name.

• Ensure that the reply message is friendly and appreciative.
• Test the reply functionality to confirm that it posts correctly on your Google My Business page.

Once satisfied, save your settings. This automation will now trigger every time a new review is posted, ensuring timely responses.

4. Monitoring and Activating the Workflow

After setting up the reply automation, you need to monitor the workflow status. Pabbly Connect will check for new reviews every 10-15 minutes, ensuring that no review goes unanswered. using Pabbly Connect

To activate the workflow, simply toggle the status to active. This means that every time a new review is posted on your Google My Business page, Pabbly Connect will automatically fetch the details and send a personalized reply.

Make sure to periodically check the workflow to ensure it’s functioning as expected. You can adjust the reply message as needed to keep it fresh and engaging for customers.

5. Conclusion: Streamlining Your Google Review Responses

In conclusion, using Pabbly Connect allows you to automate replies to new Google reviews effortlessly. This not only saves time but also enhances customer engagement by ensuring timely responses.

By following the steps outlined in this tutorial, you can set up your workflow in minutes, ensuring that your business stays responsive to customer feedback. Automate your Google review replies today with Pabbly Connect!