Automatically Handle WhatsApp Messages Using an AI Assistant

Learn how to automatically handle WhatsApp messages using Pabbly Connect and an AI Assistant. Follow this step-by-step guide for seamless integration. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To automatically handle WhatsApp messages, you first need to access Pabbly Connect. Visit pabby.com/chatflow in your browser to reach the Pabbly Chatflow homepage. Here, you will see options to either sign in or sign up for free.

If you are a new user, click on ‘Sign Up Free’ to create an account. Existing users can simply sign in. Once logged in, you will be directed to the Pabbly apps window, where you can access Pabbly Chatflow by clicking on ‘Access Now’.

2. Creating Your WhatsApp Agent Using Pabbly Connect

After accessing Pabbly Chatflow, you can create your WhatsApp agent. Click on the ‘Add’ button to connect your WhatsApp number. There will be two methods available for connection. Choose the method that suits you and follow the prompts. using Pabbly Connect

• Click on ‘Add’ to connect your WhatsApp number.
• Select your preferred method for connecting.
• Follow the on-screen instructions to complete the connection.

Once connected, you can start creating an AI assistant. Click on the ‘AI Assistant’ feature and then the ‘Add’ button to create a new assistant. Provide a name for your assistant and proceed to the flow window.

3. Configuring Your AI Assistant with Pabbly Connect

To configure your AI assistant, select the instruction type from the dropdown menu. You can use a predefined option such as ‘AI Agent’. This will automatically populate basic instructions. Adjust settings like temperature to control the creativity of responses. using Pabbly Connect

• Choose ‘AI Agent’ as the instruction type.
• Set the temperature to 0.4 for focused responses.
• Select OpenAI and the GPT5 mini model for your assistant.

Next, you need to input your OpenAI API key. Click the hyperlink to create a new secret key in your OpenAI account. Copy this key and paste it into the API key field in Pabbly Connect.

4. Assigning Your Assistant to WhatsApp Chats via Pabbly Connect

After configuring your AI assistant, you need to assign it to your WhatsApp chats. Access the inbox settings from the settings section. Here, enable the auto-reply feature and select the contact list to which you want to assign the assistant. using Pabbly Connect

Enable the auto-reply feature in inbox settings. Select the contact list for assignment. Click ‘Save’ to apply the changes.

This process ensures that your assistant can handle all incoming WhatsApp messages efficiently. You can also assign the assistant to individual chats by selecting a specific chat in the inbox section.

5. Finalizing Your WhatsApp Agent with Pabbly Connect

To finalize your WhatsApp agent, enable the assistant and click the save button to store all settings. You can also customize the assistant’s appearance, including the theme and profile pictures. using Pabbly Connect

After saving, you can embed the assistant on your website if needed. With your assistant now active, it will automatically handle WhatsApp messages based on the configurations you set up.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

In conclusion, using Pabbly Connect allows you to create a powerful WhatsApp assistant that can manage customer queries effectively. By following the steps outlined in this tutorial, you can automate your customer communication seamlessly.