Automatically Capture Leads from WhatsApp Chatbot into Google Sheets Using Pabbly Connect

Learn how to automatically capture leads from WhatsApp Chatbot into Google Sheets using Pabbly Connect and Pabbly Connect with this step-by-step guide. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Lead Capture

Pabbly Connect is a powerful automation tool that allows you to seamlessly integrate various applications. In this tutorial, we will explore how to use Pabbly Connect to automatically capture leads from a WhatsApp chatbot into Google Sheets. This process eliminates manual data entry and streamlines your lead management.

To begin, you need to access Pabbly Connect. Simply visit the Pabbly website and log into your account. If you are new, you can sign up for a free account to get started. Once logged in, you will be directed to the dashboard where you can create a new workflow.

2. Creating Your WhatsApp Chatbot with Pabbly Chatflow

Next, we will create a WhatsApp chatbot using Pabbly Chatflow. This chatbot will interact with users and collect their information. Start by navigating to the Pabbly Chatflow dashboard and selecting the option to add a new WhatsApp number.

• Add your WhatsApp number to the Pabbly Chatflow account.
• Create a new flow for your chatbot.
• Set up the responses and questions that the chatbot will ask users.

After configuring your chatbot, ensure that it is set to trigger on user messages. This setup allows the chatbot to capture essential details from leads, such as their names and email addresses, automatically.

3. Setting Up Pabbly Connect for Automation

Now that your WhatsApp chatbot is ready, it’s time to set up Pabbly Connect to automate the lead capture process. In your Pabbly Connect dashboard, click on the ‘Create Workflow’ button. Name your workflow something descriptive, like ‘Capture Leads from WhatsApp to Google Sheets’.

For the trigger application, select Pabbly Chatflow and choose the event as ‘New Message Received’. This event will capture any incoming messages from your WhatsApp chatbot. After setting this up, you will receive a webhook URL that you will use to connect your chatbot with Pabbly Connect.

• Copy the webhook URL provided by Pabbly Connect.
• Go back to your Pabbly Chatflow and configure it to send data to this URL.
• Ensure that all necessary fields are included in the data sent to Pabbly Connect.

With this setup, every time a lead interacts with your WhatsApp chatbot, their details will be sent to Pabbly Connect automatically.

4. Integrating Google Sheets to Capture Leads

The next step involves integrating Google Sheets with Pabbly Connect. After setting up the trigger, add a new action step and select Google Sheets as the application. Choose the action event as ‘Add a New Row’.

Connect your Google Sheets account by signing in with your Google credentials. Once connected, select the specific spreadsheet and worksheet where you want to store the lead information. Map the fields from the incoming data to the corresponding columns in your Google Sheets.

Map the full name, email, company name, and other relevant details from the chatbot responses. Test the connection to ensure data is being sent correctly. Save the workflow once all mappings are done.

After saving, Pabbly Connect will automatically add new leads to your Google Sheets whenever a user interacts with your WhatsApp chatbot.

5. Testing the Integration in Real-Time

To confirm that everything is working correctly, it’s time to test your integration. Open WhatsApp and send a message to your chatbot. Follow the prompts and provide the required details as if you were a lead.

After submitting your information, check your Google Sheets to see if the new lead has been recorded. This real-time testing will ensure that your Pabbly Connect setup is functioning as intended and that leads are being captured accurately.

Once verified, you can confidently use this automation in your business to streamline lead management. The integration between Pabbly Connect and Google Sheets will help you maintain an organized database of leads without manual effort.

Conclusion

In this tutorial, we learned how to automatically capture leads from a WhatsApp chatbot into Google Sheets using Pabbly Connect. This powerful integration simplifies the lead management process, allowing businesses to focus on growth and engagement. By utilizing Pabbly Connect, you can ensure that your lead information is organized and readily accessible.