Learn how to automate your sales on WhatsApp in just 10 minutes using Pabbly Chatflow. Step-by-step guide to create your WhatsApp chatbot. Learn step-by-step how to create, test, and optimize chatbots that enhance customer experience while reducing support workload.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To automate your sales on WhatsApp, you need to access Pabbly Chatflow. Start by opening a new tab and entering the URL Pabbly.com/chatflow. Once on the homepage, you will see options to sign in or sign up free.

If you are a new user, select the sign up free option to create your account and receive 100 free credits each month. Existing users can simply sign in to access their dashboard. After logging in, click on the Access Now button for Pabbly Chatflow to proceed to the dashboard.

2. Creating Your WhatsApp Chatbot in Pabbly Chatflow

Once you are on the dashboard of Pabbly Chatflow, the next step is to create your WhatsApp chatbot. Click on the Add WhatsApp Number button to connect your WhatsApp account. You can choose between WhatsApp connect or manual token connect based on your preference.

  • Select WhatsApp connect for a quick setup.
  • For manual connection, choose manual token connect.

After connecting your number, navigate to the Flows section in the sidebar. Here, click on the Add Flow button to create a new flow for your WhatsApp chatbot. Name the flow as Automate Your Sales on WhatsApp in 10 Minutes and set the trigger event as keyword rejects match.

3. Building Your Chatbot Flow with Pabbly Chatflow

In the flow builder of Pabbly Chatflow, you will start by defining the welcome message for users. Drag and drop a Text button and enter your welcome message, such as ‘Hello! Welcome to ABC Store. Please choose an option below.’ Next, create a button labeled View Products that users can click to see the items available.

  • Add a Text button for the welcome message.
  • Create a button for View Products.

When users click on the View Products button, provide them with a list of products. Use the List option to display items, and add relevant titles and descriptions for each product. Ensure to add custom fields to track the selected products efficiently.

4. Finalizing Your WhatsApp Chatbot Setup

After setting up the product list, it’s time to finalize your WhatsApp chatbot in Pabbly Chatflow. For each product, you will need to create a Buy Now button. Once clicked, this button should prompt users for their full name, quantity of the product, and delivery address.

Utilize the Ask Question action to gather this information. Make sure to personalize the confirmation message by including the user’s name. This will enhance user experience and make the interaction feel more personal.

5. Testing and Launching Your WhatsApp Chatbot

Once your WhatsApp chatbot is fully configured in Pabbly Chatflow, it’s time to test it. Use your WhatsApp to send a message to your business number. After sending a greeting, the chatbot should respond with the welcome message and options.

Confirm that the flow works correctly by selecting options and entering information as prompted. After successful testing, your WhatsApp sales automation is ready for launch, allowing you to engage with customers efficiently.

Conclusion

In conclusion, automating your sales on WhatsApp using Pabbly Chatflow can significantly enhance your business efficiency. By following these steps, you can create a responsive and personalized chatbot to handle inquiries and sales seamlessly. Start leveraging automation today to improve customer interactions and streamline your sales process.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.