Learn how to use Pabbly Chatflow to automate your marketing agency’s WhatsApp responses effectively. Step-by-step instructions included. Implement professional chat automation that answers common questions, qualifies leads, and books appointments without human intervention.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Chatflow for Automation

To automate your marketing agency’s WhatsApp responses, start by accessing Pabbly Chatflow. Simply type www.Pabbly.com/chatflow in your browser to reach the platform.

Once on the site, you can sign in or sign up for a free account. New users will receive 100 free credits monthly, while existing users can click on ‘Sign In’ at the top right corner. After logging in, navigate to the Pabbly Chatflow dashboard to begin setting up your AI assistant.


2. Creating Your AI Assistant in Pabbly Chatflow

The next step is to create your AI assistant. In the Pabbly Chatflow dashboard, locate the ‘AI Assistant’ option on the left sidebar. Click on it, then select ‘Add AI Assistant’ to start.

  • Enter a name for your assistant, such as ‘AI Assistant for Marketing Agencies.’
  • Choose AI instructions from the dropdown menu, selecting ‘AI Agent.’
  • Set the temperature to 0.7 for balanced creativity in responses.

After completing these fields, click ‘Add’ to create your assistant. This process establishes the foundation for automating WhatsApp interactions with potential clients.


3. Configuring AI Settings in Pabbly Chatflow

Now that your AI assistant is created, it’s time to configure its settings. In the Pabbly Chatflow interface, you can set the AI’s temperature and choose the model, such as GPT-4 mini. Enter your OpenAI API key for authentication.

  • Toggle on the header message feature to customize greetings.
  • Set a fallback message for queries the AI cannot answer.
  • Add stop keywords to halt the AI’s responses when needed.

Once you have configured these settings, remember to click ‘Connect’ after entering your API key to ensure your assistant is fully functional.


4. Uploading Your Knowledge Source in Pabbly Chatflow

Next, you need to upload a knowledge source that your AI assistant will use to respond to queries. In Pabbly Chatflow, select the knowledge source option and choose to upload a file.

Ensure the file contains pertinent information about your business, including services, contact details, and FAQs. The AI assistant will use this knowledge to generate accurate responses. This step is crucial for effective automation of your WhatsApp interactions.


5. Activating Your AI Assistant for WhatsApp

Finally, to activate your AI assistant, go to the inbox settings in Pabbly Chatflow. Here, enable the AI auto replies and select the assistant you created for all contacts.

Once activated, your AI assistant will handle incoming WhatsApp queries automatically. Test the setup by sending a message through WhatsApp to ensure everything is functioning as expected. This automation will save time and improve response efficiency for your marketing agency.


Conclusion

Using Pabbly Chatflow, you can effectively automate your marketing agency’s WhatsApp responses. By creating an AI assistant, configuring its settings, uploading a knowledge source, and activating it, you streamline communication with clients and enhance service delivery.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.