Automate WhatsApp Responses for IndiaMart Inquiries Using Pabbly Connect

Learn how to automate WhatsApp messages for IndiaMart inquiries using Pabbly Connect. Step-by-step guide to streamline your B2B communication. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Automating WhatsApp Responses

In this section, we will explore how to use Pabbly Connect for automating WhatsApp messages in response to inquiries from IndiaMart. This automation will save time for B2B companies and enhance customer engagement. By integrating IndiaMart with WhatsApp through Pabbly Connect, you can ensure timely communication with potential clients.

To start, access Pabbly Connect by signing in to your account. If you are a new user, you can sign up for free and get 100 tasks monthly. Once logged in, you will see the dashboard where you can create a new workflow for your automation.

2. Creating a Workflow in Pabbly Connect

To create a workflow in Pabbly Connect, click on the ‘Create Workflow’ button located in the top right corner of the dashboard. A dialog box will appear, prompting you to enter a name for your workflow. For this automation, name it ‘Send Automated WhatsApp Message to IndiaMart Inquiries.’

Next, select a folder where you want to save this workflow. Choose an appropriate folder, like ‘IndiaMart Automations,’ and then click on the ‘Create’ button. This action will initiate the creation of your workflow.

• Click on ‘Create Workflow’ in the dashboard.
• Name your workflow appropriately.
• Select a folder for workflow storage.
• Click ‘Create’ to finalize the workflow.

After completing these steps, your workflow will be set up, and you will see two main sections titled ‘Trigger’ and ‘Action.’ This structure is essential for defining how your automation will function.

3. Setting Up Trigger in Pabbly Connect

The next step involves setting up the trigger in Pabbly Connect. For this automation, select IndiaMart as your trigger application and choose the event as ‘New Lead.’ This configuration will allow Pabbly Connect to capture new lead data whenever it is generated.

Upon selecting the trigger application, Pabbly Connect will provide you with a unique webhook URL. Copy this URL, as it will be necessary to connect IndiaMart to Pabbly Connect. Navigate to your IndiaMart account to set up this connection.

• Choose ‘IndiaMart’ as the trigger application.
• Select ‘New Lead’ as the trigger event.
• Copy the provided webhook URL.
• Go to IndiaMart to set up the webhook connection.

After copying the webhook URL, proceed to your IndiaMart dashboard. Here, access the Leads Manager and select the option for Push API to integrate with Pabbly Connect.

4. Integrating IndiaMart with Pabbly Connect

To integrate IndiaMart with Pabbly Connect, navigate to the Leads Manager on your IndiaMart account. Click on the ‘Push API’ button, and a dialog box will appear asking for the platform name and webhook URL. Enter ‘Pabbly Connect’ as the platform name and paste the copied webhook URL.

After saving the details, generate an OTP to confirm the integration. Enter the OTP and click on the ‘Submit’ button. This will successfully link IndiaMart to Pabbly Connect, allowing the automation to trigger whenever a new lead is created.

Finally, test the integration by sending test lead data through the webhook. This step ensures that everything is working correctly before going live with the automation.

5. Sending WhatsApp Messages Using Pabbly Connect

Once the integration is confirmed, it’s time to set up the action step in Pabbly Connect. Choose WhatsApp by AI Sensei as the action application and select the event as ‘Send Template Message.’ This action will allow you to send a pre-defined WhatsApp message to the leads generated from IndiaMart.

In the action step, you will need to connect your WhatsApp account by entering the API key. This key can be found in your WhatsApp account under the API management section. After entering the API key, click on the ‘Connect’ button. Once connected, specify the campaign name and template details for the message you want to send.

Select ‘WhatsApp by AI Sensei’ as the action application. Choose ‘Send Template Message’ as the action event. Enter your WhatsApp API key to connect. Specify the campaign name and template for the message.

After mapping the lead’s details, such as their phone number and name, finalize the setup by clicking on the ‘Save and Send Test Request’ button. This will send a test WhatsApp message to verify that the automation works as intended.

Conclusion

In conclusion, using Pabbly Connect to automate WhatsApp messages for inquiries from IndiaMart enhances communication efficiency. This integration allows B2B companies to respond promptly to potential customers, improving customer satisfaction and operational efficiency. Start leveraging Pabbly Connect today to streamline your business processes!