Automate WhatsApp Messages with Google Forms Submission Using Pabbly Connect

Learn how to automate WhatsApp messages for Google Forms submissions using Pabbly Connect and Pabbly Connect in this detailed tutorial. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Integration

To start automating WhatsApp messages on Google Forms submission, you first need to access Pabbly Connect. Open your browser and go to Pabbly Connect. If you already have an account, click on ‘Sign In’; otherwise, click on ‘Sign Up for Free’ to create a new account.

Once logged in, you will be directed to the dashboard of Pabbly Connect. Here, you can manage your workflows. Click on ‘Create Workflow’ to begin setting up your automation. Name your workflow appropriately, such as ‘Send WhatsApp Message on Google Form Submission’.

2. Setting Up Trigger in Pabbly Connect

The next step involves setting up the trigger in Pabbly Connect. Select ‘Google Forms’ as your trigger application. Then, choose the trigger event as ‘New Response Received’. This event will initiate the workflow every time a new form submission occurs.

After selecting the trigger, Pabbly Connect will provide you with a webhook URL. You need to copy this URL and integrate it into your Google Forms. Follow these steps to set up the webhook:

• Open Google Forms and navigate to the ‘Responses’ section.
• Click on ‘View in Sheets’ to link your form to a Google Sheet.
• Install the Pabbly Connect Webhook add-on from Google Workspace Marketplace.

After installing, go to the add-on settings and paste the copied webhook URL. This will ensure that every new submission in Google Forms sends data to Pabbly Connect.

3. Configuring Pabbly Chatflow for WhatsApp Messaging

Now, it’s time to configure Pabbly Chatflow to send WhatsApp messages. In your Pabbly Connect workflow, add an action step by selecting Pabbly Chatflow as your action application. Choose the action event as ‘Send Template Message’.

To connect Pabbly Chatflow with Pabbly Connect, you need to enter your API credentials, including the Meta Access Token and WhatsApp Business Account ID. This information can be obtained from your WhatsApp Cloud API account settings.

Once the connection is established, you will need to map the recipient’s mobile number from the Google Forms response. Make sure to format the number correctly, including the country code. This dynamic mapping ensures that each participant receives personalized messages based on their form submissions.

4. Sending WhatsApp Messages to Participants

After configuring the connection, it’s time to send the WhatsApp messages. In the template message section, select the template you created in Pabbly Chatflow. This template should contain placeholders for variables like participant name, event date, and time.

To ensure the messages are personalized, map the participant’s name and other relevant details from the Google Forms response to the corresponding fields in your WhatsApp message template. This way, each participant receives a message that feels tailored to them.

After setting up the message parameters, click on ‘Save and Send Test Request’ to verify if the message is sent successfully. If everything is configured correctly, you will see a confirmation that the message has been sent. You can check the inbox in Pabbly Chatflow to view the status of sent messages.

5. Testing the Integration

To ensure everything is functioning correctly, conduct a test by submitting a new response through your Google Forms. As soon as the form is submitted, Pabbly Connect should capture the response and trigger the WhatsApp message via Pabbly Chatflow.

After submitting the form, check the inbox in Pabbly Chatflow to confirm that the message was sent successfully. You should see the message status as ‘Delivered’. This indicates that your integration is working seamlessly.

Repeat this process with different test submissions to ensure reliability. With Pabbly Connect, you can now automate WhatsApp messages for every Google Forms submission without manual intervention, saving you time and improving communication with your participants.

Conclusion

In this tutorial, we demonstrated how to automate WhatsApp messages using Pabbly Connect for Google Forms submissions. By integrating Pabbly Chatflow and following the outlined steps, you can enhance your communication with participants effortlessly. This automation not only saves time but also ensures personalized engagement for every registrant.