Automate WhatsApp Messages on Stripe Payments with Pabbly Connect

Learn how to automate WhatsApp messages for Stripe payments using Pabbly Connect and Pabbly Connect in this detailed tutorial. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To automate WhatsApp messages for Stripe payments, start by accessing Pabbly Connect. Navigate to the Pabbly Connect website and sign in to your account. If you are a new user, you can sign up for free and enjoy 100 free tasks each month.

Once logged in, you will see the Pabbly apps interface. Click on the Pabbly Connect option to access its dashboard, where you can create your automation workflows. This is the first step towards integrating Stripe with WhatsApp messages.

2. Creating Your Workflow in Pabbly Connect

To create a new workflow in Pabbly Connect, click on the ‘Create Workflow’ button at the top right corner of the dashboard. A dialog box will appear asking for the workflow name and folder selection.

• Enter a name for your workflow, such as ‘Send WhatsApp Messages on Stripe Payment’.
• Select a folder to save your workflow, for example, ‘WhatsApp Automations’.

After filling in the details, click on the ‘Create’ button to establish your workflow. This setup allows you to define triggers and actions that will automate the process of sending WhatsApp messages upon receiving payments via Stripe.

3. Setting Up Trigger and Action in Pabbly Connect

In the workflow interface, you will see two sections: Trigger and Action. The trigger is what starts your workflow, while the action is what happens as a result. For the trigger application, select Stripe and choose the ‘New Charge’ event.

Pabbly Connect will provide you with a unique webhook URL. Copy this URL and head to your Stripe account. Go to the Developers section, then Webhooks, and click on the ‘Add Endpoint’ button. Paste the webhook URL into the Endpoint URL field and select the event ‘Charge Succeeded’ to ensure that the webhook captures successful payments.

4. Testing Your Integration with Stripe

After setting up the webhook in Stripe, return to your Pabbly Connect workflow. You will see a message indicating that it is waiting for a webhook response. To test the integration, perform a test payment in Stripe using the test mode.

• Navigate to the Payment Links section in Stripe.
• Select a product and complete the payment using dummy payment details.

Once the test payment is processed, check back in your Pabbly Connect workflow to see if the trigger captured the payment details. If successful, you will see the details of the payment reflected in the workflow.

5. Sending WhatsApp Messages Using Pabbly Chatflow

With the trigger successfully capturing payment details, it’s time to set up the action to send WhatsApp messages. For the action application, select Pabbly Chatflow and choose the ‘Send Call Request’ event. You will need to connect your Chatflow account to Pabbly Connect using an API token.

After connecting, you will configure the message body using a template you previously created in Pabbly Chatflow. Ensure to map the customer’s phone number and name from the Stripe trigger response into the message template, allowing for personalized communication.

Finally, click on the ‘Save and Send Test Request’ button to send a test WhatsApp message. Check your WhatsApp to confirm that the message has been successfully delivered to the customer, completing the integration process.

Conclusion

In this tutorial, we demonstrated how to automate WhatsApp messages for Stripe payments using Pabbly Connect and Pabbly Chatflow. This integration not only saves time but also enhances customer communication by ensuring timely messages are sent automatically after a successful payment.