Automate Therapy Session Booking on WhatsApp in just 10 Minutes 🧠💬

Learn how to automate therapy session bookings on WhatsApp using Pabbly Chatflow in just 10 minutes. Follow our step-by-step guide to set up your WhatsApp chatbot.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To automate therapy session bookings on WhatsApp, start by accessing Pabbly Chatflow. Open a new tab and navigate to Pabbly.com/chatflow. This platform is designed to help you create automated chatbots that can handle various tasks, including booking therapy sessions.

Once on the Pabbly Chatflow page, you will see options to sign in or sign up. If you are a new user, click on the ‘Sign Up Free’ option to receive 100 free credits each month. Existing users can simply sign in to their accounts to start creating their WhatsApp chatbot.

2. Creating Your WhatsApp Chatbot with Pabbly Chatflow

After signing in, you will be directed to the Pabbly Chatflow dashboard. Here, you can manage your WhatsApp numbers and access various features. To create a new chatbot, click on the ‘Flows’ option on the left sidebar and then hit the ‘Plus Add Flow’ button. using Pabbly Connect

• Enter a name for your flow, such as ‘Automate Therapy Session Bookings on WhatsApp’.
• Select your trigger event, which in this case will be keywords entered by users.
• Add keywords like ‘book session’ and ‘therapy session’ that will trigger the bot.

These keywords will help the bot respond automatically when users send messages to your WhatsApp business account. Ensure you save your flow to prevent losing any progress.

3. Designing the Chatbot Flow in Pabbly Chatflow

Next, you will design the flow of your chatbot using Pabbly Chatflow’s drag-and-drop interface. Start by adding a message that welcomes users and prompts them to select the type of therapy session they are interested in. You can do this by using the list button feature. using Pabbly Connect

In the list button, you can specify a header, body, and footer. For the body, write a message like ‘Hi there, welcome to Mind Therapy. Please select the type of session you are interested in’. Then, create options for therapy types such as Anxiety Management, Stress Relief Therapy, and Sleep and Wellness.

4. Collecting User Details for Booking

Once users select their desired therapy session, you will need to collect additional details such as the preferred date, full name, and contact number. Use the ‘Ask Question’ button to prompt users for each piece of information. using Pabbly Connect

• Ask for the preferred date and set the contact custom field as ‘Appointment Date’.
• Request the user’s full name, using the contact custom field ‘Full Name’.
• Finally, ask for the contact number and set the contact custom field as ‘Contact Number’.

These fields will ensure that you gather all necessary information for booking therapy sessions, making the process seamless for both you and your clients.

5. Sending Confirmation Messages to Users

After collecting all necessary details, the last step is to send a confirmation message to the user. Use the message option to create a text button that dynamically includes the user’s details in the confirmation. using Pabbly Connect

Your confirmation message can read, ‘Your therapy session is confirmed. Here are your details: Name: {Full Name}, Contact Number: {Contact Number}, Session Type: {Session Type}, Appointment Date: {Appointment Date}’. This message will provide users with all relevant information about their booking.

Once your flow is complete, ensure to save it to activate the functionality of your WhatsApp chatbot. This automated chatbot will now handle therapy session bookings efficiently without manual intervention.

Conclusion

Using Pabbly Chatflow, you can easily automate therapy session bookings on WhatsApp in just 10 minutes. This automated solution streamlines the booking process, allowing you to focus on providing quality therapy sessions while the chatbot manages user interactions seamlessly.