Automate Shopify Notifications and Send WhatsApp Messages Using Pabbly Connect

Learn how to integrate Shopify with WhatsApp using Pabbly Connect for automated notifications on product sales. Follow this detailed tutorial for step-by-step instructions. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Shopify Notifications

To begin automating WhatsApp messages for different product sales from Shopify, you first need to set up Pabbly Connect. Access the Pabbly Connect dashboard by visiting the Pabbly Connect website and signing up for a free account. This will give you access to 100 free automation tasks each month.

Once logged in, click on the ‘Create Workflow’ button to start a new workflow. Name your workflow something descriptive, like ‘Send WhatsApp Messages on Shopify Orders’. This name will help you identify the workflow later. After naming your workflow, click on the ‘Create’ button to proceed.

2. Configuring the Shopify Trigger in Pabbly Connect

Now that your workflow is created, the next step is to configure the trigger that will initiate the automation. In the trigger app field, select Shopify as the application. The trigger event you want to choose is ‘New Order’. This event will activate the workflow whenever a new order is placed in your Shopify store.

• Select Shopify from the application list.
• Choose ‘New Order’ as the trigger event.
• Copy the provided webhook URL for the next steps.

After selecting the trigger, you will receive a webhook URL. This URL is crucial as you will use it to connect your Shopify store to Pabbly Connect. Follow the instructions provided in Pabbly Connect to set up this webhook in your Shopify admin panel under the notifications settings.

3. Connecting the Shopify Webhook for Order Creation

To connect the webhook, navigate to your Shopify admin panel and go to Settings. From there, select Notifications and scroll down to the Webhooks section. Click on the ‘Create Webhook’ button. Choose the event type as ‘Order Creation’ and select JSON as the format.

• Paste the copied webhook URL into the URL field.
• Set the API version to the latest available version.
• Click on Save to create the webhook.

After saving, return to Pabbly Connect and click on the ‘Test Webhook’ button to check if the connection is successful. You may need to place a test order in your Shopify store to generate a sample webhook response.

4. Setting Up WhatsApp Messages for Different Products

Once the webhook is successfully connected and you have received the test data, it’s time to set up the action for sending WhatsApp messages. In Pabbly Connect, use the router feature to create different paths for digital and physical products. This allows you to send customized messages based on the type of product purchased.

For each path, you will need to set up conditions using filters. For example, if a digital product is purchased, configure the router to send a WhatsApp message that includes a download link for the product. For physical products, set up a message confirming the order and estimated delivery date.

5. Finalizing the Integration and Testing

After configuring the WhatsApp messages, it’s crucial to test the entire workflow to ensure everything functions correctly. Use the ‘Save and Send Test Request’ option in Pabbly Connect to send a test message to your WhatsApp number.

Check the format and content of the message to ensure it meets your expectations. Adjust any parameters in your Pabbly Connect workflow as necessary. Once everything is confirmed to be working, your integration is complete, and you can start automating WhatsApp notifications for your Shopify orders.

Conclusion

By following this tutorial, you can successfully integrate Shopify with WhatsApp using Pabbly Connect to send automated messages for different product sales. This automation enhances customer experience by providing timely notifications and reducing manual efforts.