Automate Sending Product Catalogs to Customers on WhatsApp with Pabbly Connect

Learn how to send product catalogs to thousands of customers on WhatsApp using Pabbly Connect. Step-by-step guide for seamless automation. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Sending WhatsApp Messages

In this tutorial, we will explore how to use Pabbly Connect to send product catalogs to thousands of opt-in customers via WhatsApp. This process automates the communication between your Google Sheets and WhatsApp, ensuring that your customers receive timely updates.

To start, you need to ensure that you have a list of opt-in customers. These are individuals who have consented to receive messages from you on WhatsApp. By utilizing Pabbly Connect, you can streamline the process of sending messages through the WhatsApp API.

2. Setting Up Your Google Sheets with Pabbly Connect

The first step is to prepare your Google Sheets where customer data is stored. This data will be connected to Pabbly Connect to trigger WhatsApp messages automatically. Make sure to include the names, phone numbers, and any other relevant details of your customers.

• Create a Google Sheet with customer data.
• Ensure all customers have opted in to receive messages.
• Install the Pabbly Connect Webhooks add-on in Google Sheets.

Once your sheet is ready, go to Pabbly Connect and create a new workflow. Select Google Sheets as your trigger application and set the trigger event to ‘New or Updated Spreadsheet Row.’ This will ensure that any new entries in your sheet will trigger the automation.

3. Connecting Google Sheets to WhatsApp via Pabbly Connect

After setting up the trigger, the next step is to connect the Google Sheets to WhatsApp using Pabbly Connect. You will need to select the action application, which in this case is the WhatsApp integration tool.

In the action event, choose ‘Send a WhatsApp Template Message.’ This allows you to send messages to your customers using pre-approved templates. Make sure you have created and approved your WhatsApp message template in the WhatsApp API.

• Select the WhatsApp integration in Pabbly Connect.
• Input the secret key from the WhatsApp API.
• Map the customer phone number and template details.

By mapping the phone numbers from your Google Sheets, Pabbly Connect will automatically send personalized messages to each customer based on the data in your spreadsheet.

4. Testing Your Integration with Pabbly Connect

Before sending messages to all customers, it’s essential to test your integration. In Pabbly Connect, you can run a test by sending a message to yourself or a test number. This ensures that everything is working correctly.

After testing, you should see the message appear in your WhatsApp. If everything looks good, you can enable your workflow to start sending messages to all your customers automatically.

Make sure to monitor the results and check for any errors in Pabbly Connect. This will help you ensure that your messages are being sent successfully and that your customers are receiving them as intended.

5. Automating the Process with Pabbly Connect

Once your integration is tested and working, you can automate the entire process. By enabling the ‘Send All Data’ option in your Pabbly Connect workflow, you can send the product catalog to all opt-in customers at once.

With this setup, Pabbly Connect will handle the sending of messages in bulk, allowing you to focus on other areas of your business. Make sure to keep your Google Sheets updated with new customer data to ensure they receive the latest information.

Using Pabbly Connect not only saves time but also enhances your communication strategy by ensuring your customers are always informed about your products and offers.

Conclusion

In summary, using Pabbly Connect to send product catalogs to thousands of opt-in customers on WhatsApp is an efficient way to streamline your marketing efforts. With the right setup, automation can significantly enhance your customer engagement and satisfaction.