Automate Property Inquiries for Real Estate on WhatsApp Using Pabbly Chatflow

Learn how to automate property inquiries for real estate on WhatsApp using Pabbly Chatflow. Follow our step-by-step tutorial for seamless integration. Learn step-by-step how to create, test, and optimize chatbots that enhance customer experience while reducing support workload.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To automate property inquiries for real estate on WhatsApp, the first step is to access Pabbly Chatflow. Open your browser and navigate to Pabbly.com/chatflow. This platform provides a comprehensive automation solution for WhatsApp messaging.

Once on the Pabbly Chatflow homepage, you can either sign in if you are an existing user or click on the ‘Sign Up Free’ option to create a new account. New users receive 100 free credits to explore the software’s features, including creating WhatsApp chatbots.

2. Creating Your WhatsApp Chatbot with Pabbly Chatflow

After logging into Pabbly Chatflow, you will be directed to the dashboard where you can manage your WhatsApp numbers. Click on ‘Access Now’ under the Pabbly Chatflow box to start building your chatbot.

• Select the ‘Flows’ option from the left-hand menu.
• Click on the ‘+ Add Flow’ button to start a new flow.
• Name your flow, for example, ‘Automate Property Inquiries for Real Estate on WhatsApp’.

Now, you can choose your trigger event. For this integration, select the ‘Keyword’ option, which allows the bot to respond based on specific keywords sent by users, such as ‘property inquiry’ or ‘available properties’.

3. Designing the Chatflow for Property Inquiries

With Pabbly Chatflow, designing your chatbot involves creating a flow that guides users through their inquiries. Start by adding a text message that welcomes users and asks how they would like to proceed with their property inquiries.

• Add buttons for options like ‘Browse Properties’ and ‘Schedule Viewing’.
• Connect the welcome message to the options using the flow builder.
• For ‘Browse Properties’, create a list message that allows users to select property types.

Each selection should trigger further questions, capturing user details such as their full name, contact number, and preferred viewing date and time. This structured approach ensures a seamless interaction for users seeking property information.

4. Finalizing Your WhatsApp Chatbot Setup

Once the flow is designed, it’s crucial to save your progress in Pabbly Chatflow. Click the ‘Save’ button to ensure all your changes are recorded. Additionally, make sure to enable the toggle to activate your chatbot.

To enhance user experience, customize the final message that summarizes the user’s booking details, including property type, name, contact number, viewing date, and time. This message should also include options for confirming or changing the booking, guiding users through the next steps.

5. Testing and Utilizing Your Automated Chatbot

After successfully setting up your WhatsApp chatbot using Pabbly Chatflow, it’s time to test the functionality. Send a message to your WhatsApp number to see how the bot responds to inquiries.

Monitor the interactions to ensure that users receive accurate and timely responses. If adjustments are needed, return to Pabbly Chatflow to modify the flow accordingly. This automation will help you manage property inquiries effectively, ensuring no potential buyers are missed.

Conclusion

In conclusion, automating property inquiries for real estate on WhatsApp using Pabbly Chatflow streamlines communication and enhances user experience. By following the steps outlined in this tutorial, you can create a responsive chatbot that operates 24/7, ensuring that all inquiries are handled efficiently.