Automate Product Reviews & Marketing with OpenAI & Pabbly Connect

Learn how to automate product reviews and marketing using Pabbly Connect with Gmail, Facebook, and OpenAI. Step-by-step guide for seamless integration. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To begin automating product reviews and marketing, first access Pabbly Connect. This powerful platform enables seamless integration of various applications, including Gmail and Facebook. You can do this by navigating to the official Pabbly website and signing in to your account.

Once logged in, you’ll find a user-friendly dashboard where you can create new workflows. Click on the ‘Create Workflow’ button, and select the modern workflow builder. This will allow you to set up your automation process effectively.

2. Placing Orders in WooCommerce

Next, to trigger your automation, place an order on your WooCommerce store. This step is crucial as it initiates the workflow in Pabbly Connect. Start by viewing a product on your WooCommerce store, adding it to your cart, and proceeding to checkout.

• Click on ‘View Product’ in your WooCommerce store.
• Add the product to your cart and proceed to checkout.
• Fill in your details and click on ‘Place Order’.

After placing the order, an email will be sent to you, which contains a Google Forms link for feedback. This email is essential for the next steps in your automation process.

3. Generating Feedback Emails Using OpenAI

Once the order is placed, the next step involves generating a personalized email asking for customer feedback. This is done using OpenAI integrated through Pabbly Connect. In your workflow, set OpenAI as the action application.

To create the email, choose the ChatGPT model and enter a prompt that includes the customer’s name and the Google Forms link. This personalization ensures that customers feel valued and are more likely to provide feedback.

• Select OpenAI as the action application in your Pabbly Connect workflow.
• Enter a prompt to generate a friendly email requesting feedback.
• Map the customer’s name and Google Forms link in the email content.

After generating the email content, use the Gmail integration in Pabbly Connect to send the email to the customer, ensuring they receive the feedback request promptly.

4. Collecting and Filtering Customer Feedback

After the customer submits their feedback through the Google Form, Pabbly Connect will capture the responses. This is where the filtering process begins. You can set up a filter to separate positive feedback from negative feedback.

In your workflow, add a filter action that checks the feedback type. If the feedback is positive, it will proceed to the next step; if negative, it will stop the workflow from posting on Facebook.

To implement this filtering:

Create a filter step in your Pabbly Connect workflow. Set the condition to check if the feedback is positive. Ensure only positive feedback is sent to the next action step.

This filtering ensures that only the best reviews are showcased on your Facebook page, enhancing your brand’s reputation.

5. Posting Positive Reviews on Facebook

The final step in this automation process is posting the positive reviews to your Facebook page. Using the Facebook integration in Pabbly Connect, set up an action to create a page post with the filtered positive feedback.

Map the content generated from OpenAI to the Facebook post message. This way, the post will highlight the customer’s positive experience, making it engaging for your audience.

To post the review:

Select Facebook Pages as the action application in Pabbly Connect. Choose the option to create a page post. Map the generated message from OpenAI to the post content.

After saving and sending the test request, your Facebook page will display the positive review, effectively using customer feedback as a marketing tool.

Conclusion

In this tutorial, we explored how to automate product reviews and marketing using Pabbly Connect along with Gmail, Facebook, and OpenAI. By following these steps, you can create a seamless workflow that enhances customer engagement and boosts your brand’s online presence. Automating these processes not only saves time but also ensures that your customers feel valued and appreciated.