Automate Product Review Requests After Payment Using Pabbly Connect and Razorpay

Learn how to automate product review requests after payment using Pabbly Connect and Razorpay with this step-by-step tutorial. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To automate product review requests after payments, start by accessing Pabbly Connect. This platform allows you to seamlessly integrate applications without needing coding skills. First, go to the Pabbly website by typing pabby.com in your browser.

Once there, sign in to your account. If you are new, you can sign up for free, which grants you 100 tasks monthly. After logging in, navigate to the Pabbly Connect dashboard where you can create workflows to automate tasks like sending product review requests after payment.

2. Creating a Workflow in Pabbly Connect

In this section, we will create a workflow in Pabbly Connect specifically for sending automated product review requests. Click on the ‘Create Workflow’ button to begin. You will be prompted to select between the classic or modern workflow builder; choose the classic option for familiarity.

• Name your workflow as ‘Send Automated Product Review Request After Payment via Razorpay’.
• Select an appropriate folder for your workflow, such as ‘Razorpay Automations’.
• Click on ‘Create’ to finalize the workflow setup.

After creating the workflow, you will see two boxes labeled ‘Trigger’ and ‘Action’. The trigger will initiate the workflow whenever a new payment is captured in Razorpay.

3. Setting Up Razorpay Trigger in Pabbly Connect

Next, we will set up the trigger using Pabbly Connect to capture payments from Razorpay. Select Razorpay as your trigger application and choose ‘Payment Captured’ as the trigger event. This means that the workflow will activate whenever a payment is successfully received.

To connect Razorpay with Pabbly Connect, you will need to set up a webhook. Copy the webhook URL provided by Pabbly Connect and navigate to your Razorpay account. Under the ‘Developers’ section, locate the ‘Webhooks’ option and click on ‘Add New Webhook’.

• Paste the copied webhook URL.
• Enter the secret key and select the active events, specifically ‘Payment Captured’.
• Click on ‘Create Webhook’ to save the settings.

Once the webhook is set up, return to Pabbly Connect and test the connection to ensure it is working correctly.

4. Sending Email via Gmail Action in Pabbly Connect

After setting up the Razorpay trigger, the next step is to send an automated email using Gmail through Pabbly Connect. In the Action application, select Gmail and choose the action event as ‘Send Email V1’. Click on ‘Connect’ to establish the connection.

Once connected, you will need to fill in the email details. Use the mapping feature to dynamically insert the recipient’s email address captured from the Razorpay payment response. This ensures that each customer receives personalized emails.

Set the recipient email address by mapping it from the Razorpay response. Enter the sender name, email subject, and email body. Include a link to the product review form in the email body.

After entering all the required details, click on ‘Save and Send Test Request’ to finalize the email setup.

5. Conclusion: Automate Review Requests with Pabbly Connect

In conclusion, using Pabbly Connect to automate product review requests after payment via Razorpay streamlines your customer communication. By setting up a trigger for Razorpay payments and an action to send emails through Gmail, you can efficiently gather customer feedback.

This integration not only saves time but also enhances customer engagement by ensuring timely follow-ups. With Pabbly Connect, you can easily manage such automations without any coding experience.

Start utilizing Pabbly Connect today to enhance your business processes and improve customer satisfaction through automated workflows.