Automate Pest Control Bookings on WhatsApp with Pabbly Chatflow

Learn how to automate pest control bookings on WhatsApp using Pabbly Chatflow and Pabbly Chatflow. Step-by-step tutorial for seamless integration. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below

1. Creating a WhatsApp Chatbot Using Pabbly Chatflow

In this section, we will discuss how to create a WhatsApp chatbot using Pabbly Chatflow. This platform allows you to automate pest control bookings effectively. Start by navigating to Pabbly Chatflow and logging into your account.

Once logged in, click on the ‘Add WhatsApp Number’ button to connect your WhatsApp account. You can choose between WhatsApp connect or manual token connect options. After connecting your WhatsApp, you will be directed to the flow builder page where you can create your chatbot flow.

2. Designing the Chatbot Flow in Pabbly Chatflow

After setting up your WhatsApp connection, the next step is to design the chatbot flow. Use the flow builder in Pabbly Chatflow to create a seamless interaction for users. Start by naming your flow, such as ‘Automate Pest Control Bookings on WhatsApp’.

• Select a trigger event, such as keyword match to initiate the chatbot when users type specific words like ‘pest control’.
• Add a welcome message to greet users and provide a list of services.
• Create a list of services, such as termite control, mosquito control, and others.

Once users select a service, you can ask them questions related to their issues. This interaction enhances user experience and streamlines the booking process.

3. Integrating HubSpot CRM with Pabbly Connect

To manage bookings effectively, you can integrate HubSpot CRM with Pabbly Connect. This integration allows you to create a new contact in HubSpot whenever a user books a service through your WhatsApp chatbot.

In Pabbly Chatflow, after the user provides their details, use the API request action to connect with Pabbly Connect. This is where you will set up the webhook URL from Pabbly Connect to receive data from Pabbly Chatflow.

• Create a workflow in Pabbly Connect and select the trigger as ‘New Message Received’ from Pabbly Chatflow.
• Copy the webhook URL provided by Pabbly Connect and paste it into your API request in Pabbly Chatflow.
• Map the necessary fields such as issues, full name, email, and location to ensure data is transferred correctly.

This integration ensures that all customer data is captured and stored in HubSpot for future reference and follow-ups.

4. Testing the Chatbot Functionality in Pabbly Chatflow

Once your chatbot flow is set up and integrated with HubSpot CRM through Pabbly Connect, it’s time to test its functionality. Send a message to your WhatsApp number connected to Pabbly Chatflow to see how the chatbot responds.

For example, when you type ‘pest control,’ the chatbot should greet you and display the list of services. After selecting a service, the chatbot will prompt you for further details, such as your name and email. Finally, ensure that the contact is created in HubSpot CRM with the details provided.

Conclusion

In conclusion, automating pest control bookings on WhatsApp is made simple with Pabbly Chatflow and Pabbly Connect. By following the steps outlined in this tutorial, you can create a seamless booking experience for your customers while efficiently managing their data in HubSpot CRM. Start using Pabbly Chatflow today to enhance your business operations.