Automate NGO Donations via WhatsApp with Pabbly Chatflow

Learn how to automate NGO donations via WhatsApp using Pabbly Chatflow. This detailed tutorial covers all steps to set up your WhatsApp chatbot. Implement professional chat automation that answers common questions, qualifies leads, and books appointments without human intervention.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Automation

To automate NGO donations via WhatsApp, start by accessing Pabbly Chatflow. You can do this by visiting the Pabbly website and signing up for a free account, which provides you with 100 free credits each month.

Once you have signed up, log in to your account. You will be directed to the dashboard where you can select Pabbly Chatflow from the list of available applications. This is where you will create your WhatsApp chatbot for handling donations.

2. Creating Your WhatsApp Chatbot in Pabbly Chatflow

After accessing Pabbly Chatflow, click on the ‘Flows’ option in the sidebar. This is where you will create your chatbot flow. Click on the ‘Add Flow’ button to begin.

In the flow creation page, name your flow, for example, ‘Automate NGO Donations via WhatsApp’. Set the trigger for your chatbot to be a keyword match, specifically the word ‘donation’. This keyword will initiate the chatbot when it is received in a WhatsApp message.

• Select ‘Keyword Match’ as the trigger.
• Enter ‘donation’ as the keyword to initiate the chatbot.
• Save your flow to retain the settings.

Now, you will set up the welcome message that the chatbot sends when the keyword is triggered. This message should thank the user for their support and ask how they would like to help.

3. Adding Buttons for User Interaction

To enhance the interaction in your Pabbly Chatflow WhatsApp chatbot, you can add buttons for user responses. After your welcome message, add two buttons: ‘Make Donation’ and ‘See Our Impact’.

When a user selects the ‘Make Donation’ button, the chatbot should ask for their full name and email address. This is done by dragging the ‘Ask Question’ action to the flow, connecting it to the button action.

• Create a button for making a donation.
• Add another button to see the impact of donations.
• Connect button actions to questions for user input.

After collecting the user’s name and email, the chatbot will send a payment link to proceed with the donation.

4. Finalizing Your Chatbot Flow in Pabbly Chatflow

Once you have set up the necessary questions and buttons, finalize your flow in Pabbly Chatflow by adding a message that confirms the payment process. This message should thank the user for their support and inform them that a receipt will be sent shortly after payment.

Additionally, for the ‘See Our Impact’ button, create a message detailing the impact of donations and include an image to visually represent the NGO’s achievements. This can be added using the media option in the flow builder.

Add a message confirming the donation and thanking the user. Include an impactful image with a caption for the ‘See Our Impact’ button. Save your flow after all modifications.

After saving, you can test your WhatsApp chatbot to ensure it responds correctly to user inputs and actions.

5. Testing and Sharing Your Pabbly Chatflow Chatbot

To test your chatbot, send a message containing the keyword ‘donation’ to your connected WhatsApp number. The chatbot should respond with the welcome message and the buttons you created.

If everything works as expected, you can share the flow link with others so they can also create their own WhatsApp chatbots using Pabbly Chatflow. This can be done by selecting the share option in the flow settings.

In summary, using Pabbly Chatflow allows you to automate NGO donations effectively through WhatsApp, providing a seamless experience for your donors.

Conclusion

By following this tutorial, you can automate NGO donations via WhatsApp using Pabbly Chatflow. This integration enhances donor engagement and streamlines the donation process, making it easier for NGOs to manage contributions.