Automate Laundry Pickup on WhatsApp in 10 Minutes with Pabbly Chatflow

Learn how to automate laundry pickup on WhatsApp using Pabbly Chatflow in just 10 minutes. Step-by-step guide to create your WhatsApp chatbot. Build conversational workflows that guide visitors toward conversion with dynamic, branching dialogs that respond intelligently to user input.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Automation

To start automating laundry pickup on WhatsApp, you need to access Pabbly Chatflow. Open a new tab and go to Pabbly.com/chatflow. This platform is essential for creating an automated WhatsApp chatbot that responds to customer inquiries instantly.

Once on the Pabbly Chatflow page, you will see options to sign in or sign up. If you are a new user, click on the ‘Sign Up Free’ option to get started with 100 free credits. If you already have an account, simply sign in. After logging in, you can begin setting up your automation.

2. Creating Your WhatsApp Chatbot in Pabbly Chatflow

After signing in, navigate to the dashboard of Pabbly Chatflow. Here, you can manage your WhatsApp numbers and access various features. Click on the ‘Access Now’ button to enter the Chatflow section.

To create a new WhatsApp chatbot, click on the ‘+ Add Flow’ button. You will need to name your flow, for example, ‘Automate Laundry Pickup on WhatsApp in 10 Minutes’. Next, select a trigger event for your flow. Choose the ‘Keywords’ option to set specific keywords that will trigger the bot’s response.

• Enter keywords like ‘laundry service’ and ‘book service’.
• Press enter after typing each keyword to add them to the list.
• Connect the trigger to the response message.

With these settings, your bot will respond whenever users send the specified keywords to your WhatsApp number.

3. Designing the Chatflow with Pabbly Chatflow

Now it’s time to design the actual flow of your WhatsApp chatbot using Pabbly Chatflow. Start by dragging a list button into the flow. This list will present users with various laundry service options.

In the body of the list, write a welcoming message such as ‘Hi there, welcome to Fresh Fold Laundry Services. What service would you like to book today?’. Add sections for service types like ‘Wash and Fold’, ‘Wash and Iron’, and ‘Dry Cleaning’. Connect this list to the trigger you set up earlier.

• Use the ‘Add Section’ button to categorize service types.
• Connect the list response to the next steps in the flow.
• Ensure all connections are made correctly for seamless interaction.

This setup will allow users to choose their desired laundry service easily.

4. Collecting User Information via Pabbly Chatflow

Once users select a service, your chatbot should collect essential information such as their address, name, and contact number. In Pabbly Chatflow, use the ‘Ask a Question’ button to prompt users for these details.

For the address, write a message like ‘Please share your complete pickup address so our rider can reach you easily’. Repeat this process to collect their full name and contact number. Make sure to set the appropriate contact custom fields for each piece of information.

Use the ‘Contact Custom Field’ option to store user responses. Connect all questions in the order they are asked. Ensure you save your flow frequently to avoid losing progress.

This process ensures that your bot gathers all necessary information to confirm the laundry pickup.

5. Finalizing Your WhatsApp Chatbot in Pabbly Chatflow

After collecting user information, the final step is to send a confirmation message back to the user. In Pabbly Chatflow, you will connect a text message to the end of your flow.

Write a message such as ‘Your laundry pickup is confirmed. Here are your details: Name, Contact Number, Address, Service Type, and Pickup Date.’ Use the dollar symbol to dynamically insert user-provided information into this message.

Finally, save your flow to ensure all changes are updated. Your WhatsApp chatbot is now ready to automate laundry pickup services!

Conclusion

In this tutorial, we explored how to automate laundry pickup on WhatsApp using Pabbly Chatflow. By following these steps, you can create a responsive chatbot that enhances customer service and streamlines operations.