Automate Instamojo Order Confirmation with Pabbly Connect and WhatsApp

Learn how to automate Instamojo order confirmations via WhatsApp using Pabbly Connect and the Official WhatsApp Cloud API in this step-by-step tutorial. Explore systematic approaches to creating efficient automation solutions that convert technical concepts into practical, implementable instructions.

Watch Step By Step Video Tutorial Below

1. Setting Up Instamojo Payment Link with Pabbly Connect

In this section, we will set up an Instamojo payment link using Pabbly Connect. First, log into your Instamojo account and click on ‘Create New’ to add a payment link.

Choose the ‘Smart Link’ option and enter the purpose of the payment, such as ‘Digital Report’. Set the price (e.g., 10 rupees for testing purposes) and click on ‘Next’. Customize the link by selecting ‘Smart Actions’ and then click on ‘Add Webhook’. This webhook will enable Pabbly Connect to receive notifications after payment completion.

2. Configuring Pabbly Connect for Instamojo

Now, we will configure Pabbly Connect to handle the webhook from Instamojo. Open your browser and navigate to Pabbly.com. Sign in to your account and select Pabbly Connect from the dashboard.

Click on ‘Create Workflow’ and name it something like ‘Instamojo Order Completion to WhatsApp’. Set the trigger application as Instamojo and the trigger event as ‘New Sales’. Copy the provided webhook URL and paste it into the webhook configuration in Instamojo.

• Log into Pabbly Connect
• Create a new workflow
• Set trigger as Instamojo and event as New Sales
• Paste the webhook URL from Pabbly Connect into Instamojo

Once the webhook is set up, perform a test payment to ensure that Pabbly Connect captures the payment details correctly. You should see the payment information reflected in Pabbly Connect.

3. Fetching Payment Details in Pabbly Connect

After capturing the payment details, the next step involves fetching specific customer information through Pabbly Connect. Add another action step in your workflow by selecting Instamojo and choosing ‘Get Payment Details’ as the action event.

Connect this action to your previous webhook step. You will need to enter your Instamojo API key and auth token to authenticate this request. Once authenticated, map the payment ID from the previous step to retrieve the necessary customer information.

• Select ‘Get Payment Details’ action in Pabbly Connect
• Authenticate using API key and auth token
• Map the payment ID to fetch customer details

Once you have the customer details, you can proceed to send a WhatsApp message using the Official WhatsApp Cloud API.

4. Sending WhatsApp Message Using Pabbly Connect

The next step is to send the order confirmation message via WhatsApp using the Official WhatsApp Cloud API through Pabbly Connect. First, ensure you have a WhatsApp Cloud API account set up. Go to developers.facebook.com and click on ‘My Apps’. Select your app and navigate to the WhatsApp section.

In Pabbly Connect, add a new action step and select WhatsApp Cloud API as the application. Choose ‘Send Template Message’ as the action event. Connect your account by entering the temporary access token, phone number ID, and WhatsApp business account ID. After saving, select the message template you created earlier for order confirmation.

Ensure to fill in the recipient’s mobile number (without the country code) and map the necessary variables for the message body and header. This will personalize the message for each customer based on their order details.

5. Conclusion

In this tutorial, we have successfully demonstrated how to send Instamojo order confirmations via WhatsApp automatically using Pabbly Connect and the Official WhatsApp Cloud API. By following these steps, you can streamline your order confirmation process and enhance customer communication.

For any questions or further assistance, feel free to reach out to the Pabbly support team. Automating your order confirmations can significantly improve your business efficiency and customer satisfaction.