Automate Home Renovation Bookings on WhatsApp Using Pabbly Chatflow

Learn how to automate home renovation bookings on WhatsApp using Pabbly Chatflow in just 10 minutes. Step-by-step tutorial included! Explore how leading businesses automate customer interactions with carefully designed chat sequences that feel natural and helpful.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Automation

To begin automating home renovation bookings on WhatsApp, you need to access Pabbly Chatflow. Open your web browser and navigate to the Pabbly Chatflow website.

Once there, you can either sign in if you are an existing user or click on the ‘Sign Up Free’ option to create a new account. New users receive 100 free credits to explore the software. After signing in, you will access the dashboard where you can manage your WhatsApp numbers and automation flows.

2. Creating a WhatsApp Chatbot with Pabbly Chatflow

After accessing your Pabbly Chatflow dashboard, it’s time to create your WhatsApp chatbot. Start by clicking on the ‘Flows’ option and then the ‘Add Flow’ button. Name your flow, for instance, ‘Automate Home Renovation Bookings on WhatsApp in 10 Minutes’.

• Click on the ‘Add Flow’ button.
• Enter a name for your flow.
• Select your trigger event, such as ‘Keyword/Reaction’.

After naming your flow, select the trigger event. For this setup, choose the keyword option and enter keywords like ‘home renovation’ and ‘book renovation’. This way, whenever a user sends these keywords to your WhatsApp business account, the chatbot will respond automatically.

3. Designing the Chatbot Flow in Pabbly Chatflow

Now, you will design the flow of your WhatsApp chatbot using Pabbly Chatflow. Begin by dragging a message box into your flow. Set the message body to say, ‘Hi there! Welcome to Homecraft Renovation. What type of renovation are you planning?’ This message will prompt users to select their renovation type.

• Add a list button for renovation types.
• Include options like bathroom, kitchen, full home, and living room.
• Connect the message to the trigger event.

After setting up the message, connect it to the trigger event. This connection ensures that when users send the keywords, they receive the renovation options immediately. This interaction is crucial for engaging users effectively.

4. Collecting User Information via Pabbly Chatflow

After users select their renovation type, your Pabbly Chatflow bot will need to collect additional information. Drag and drop an ‘Ask a Question’ button into your flow. Ask users to provide their location, full name, contact number, and preferred booking date.

For each question, set up contact custom fields to store user responses. For example, when asking for the location, set the contact custom field to ‘Location’. Repeat this process for the full name, contact number, and booking date. This structured approach ensures all necessary information is collected efficiently.

5. Finalizing Your WhatsApp Chatbot Flow in Pabbly Chatflow

Once you have collected all the necessary user information, it’s time to finalize your chatbot flow in Pabbly Chatflow. Create a final message that confirms the booking with user details. This message should summarize the user’s name, contact number, renovation type, location, and booking date.

To do this, drag a text box into your flow and format the message like: ‘Your renovation consultation is confirmed. Here are your details: Name: {full_name}, Contact Number: {contact_number}, Renovation Type: {renovation_type}, Location: {location}, Booking Date: {booking_date}.’ This personalized message enhances the user experience.

Conclusion

In this tutorial, we explored how to automate home renovation bookings on WhatsApp using Pabbly Chatflow. By following the steps outlined, you can set up a fully functional WhatsApp chatbot in just 10 minutes, improving your customer engagement and streamlining your booking process.