Automate Gym Class Bookings and Reminders with Pabbly Chatflow

Learn how to automate gym class bookings and reminders using Pabbly Chatflow. Step-by-step guide to create a WhatsApp chatbot for your gym. Implement professional chat automation that answers common questions, qualifies leads, and books appointments without human intervention.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Gym Class Automation

To automate gym class bookings and reminders, you first need to access Pabbly Chatflow. This platform enables you to create a WhatsApp chatbot that can handle user queries effectively. Start by visiting the Pabbly Chatflow landing page at pabby.com/chatflow.

On the landing page, you will see options to sign in or sign up for free. If you are a new user, click on the ‘Sign up for free’ button to get started with 100 free credits. Existing users should click on ‘Sign in’ to access their accounts and begin creating the chatbot.

2. Creating Your WhatsApp Chatbot with Pabbly Chatflow

Once you are logged into Pabbly Chatflow, navigate to the flow section to create your WhatsApp chatbot. Click on the ‘Add Flow’ button to start the process. You will need to name your flow, for example, ‘Chatbot for Gym’. This name will help you identify the flow later.

• Select the trigger event as ‘Keyword/Regex Match’.
• Enter keywords such as ‘book class’, ‘fitness’, and ‘gym’.
• Set up the initial message to welcome users to your gym.

After setting up the trigger event, you can create a welcoming message that includes buttons for the users to choose from. This allows for a more interactive experience and helps guide users through the booking process.

3. Setting Up Class Options in Pabbly Chatflow

In this section, you will configure the options for users to view and book classes. When a user selects ‘View Classes’, Pabbly Chatflow will send a message displaying available classes such as Yoga, Zumba, and Training. You can set up buttons for each class option, allowing users to easily select their preferred class.

For each class button, you will also set up actions to capture user information. This includes asking for their name and email address to complete the booking process. Make sure to connect these actions to the respective buttons so that when a user selects a class, the chatbot can prompt them for their details.

• Configure actions to collect user names and email addresses.
• Use contact custom fields to store user information.
• Send a thank you message after successful booking.

After collecting the necessary information, the chatbot will confirm the booking and inform the user about the next steps, improving the overall user experience.

4. Setting Up Reminders and Follow-ups with Pabbly Chatflow

To enhance customer engagement, you can set up automated reminders using Pabbly Chatflow. After a user books a class, you can configure a delay of three days to send a reminder message. This helps ensure that users remember their upcoming class.

In the flow, after sending the thank you message, add a delay node to wait for three days before sending the reminder. You can customize the reminder message to encourage users to attend their class. This automated follow-up can significantly increase attendance rates.

Add a delay node for three days after the booking confirmation. Send a reminder message with class details. Use tags to categorize users as potential members.

Implementing these reminders ensures that your users remain informed and engaged, leading to better retention and satisfaction.

5. Testing Your WhatsApp Chatbot with Pabbly Chatflow

After completing the setup, it’s crucial to test your WhatsApp chatbot to ensure it functions as expected. Use the WhatsApp application to send the keywords you configured, such as ‘book class’ or ‘fitness’. Pabbly Chatflow will automatically trigger the flow and respond to your messages.

During testing, verify that the chatbot correctly processes user inputs and sends the appropriate responses. Check if the user information is stored correctly in the contact custom fields and ensure that the reminders are set up as planned. This step is essential for confirming that your automation is functioning smoothly.

Once testing is complete, you can confidently launch your WhatsApp chatbot for your gym, providing a seamless booking experience for your users.

Conclusion

In conclusion, using Pabbly Chatflow to automate gym class bookings and reminders can greatly enhance user experience and operational efficiency. By following the steps outlined in this tutorial, you can create a fully functional WhatsApp chatbot tailored to your gym’s needs.